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Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
33 / 100
Customer service representative (csr)
Easy work, remote opportunity, possible flexible schedule
Angry customers, difficult metrics, attendance point system with no flexibility
Customer service advisor
The staff is well versed in welcoming us to the company. The trainer is thorough, I look forward to exceeding in the company.
The information is lengthy which makes it hard to grasp but, it is explained well. Overtime it will be general knowledge.
Team leader
Competitive and culture-driven management. The company values its people by providing lots of perks (non-monetary) which is really good as well.
Annual increase perhaps although I know Quezon City market alignment is far below compare to BGC and other premium locations
Customer service representative
I had a very good experience with the team.
Pay is very less and the work environment is average
Email support
Concentrix is one of the largest and competitive BPO companies Employee referral bonuses and discounts in partnered stores Welcomes those with no experience, focusing on potential
Salaries often don't keep up with inflation, and raises can be minimal. HMO (1 free)
Anonymous employee
-Work from home - If lucky you get nice manager
- Poor work and life balance - Don't appreciate efforts
Senior representative
Provide all the basic facilities to employees
Not good for the promotions
Operation services associate
Accept variety of background, gives proper training
Since ServiceSource acquired by Concentrix, the benefits has gotten worse
Cloud collaboration engineer
1) Great place to start 2) Learning and experience 3) Good visibility and compensation
Less projects for AI roles
Patient assistance coordinator
Good for beginners, fast application process
I didn't like the management
