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Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
40 / 100
Sr. operations representative
Good team support and encouragement
Could work on better communication with the agents
Content moderator
Very good salary, organized environment,
Shift rotation stressed work career growth is very hard
Advisor ii, customer service
Good infrastructure.Good trainers & very helpful
There is no tea, coffee quality in the cafeteria
Desktop support engineer
Workplace is excellent - complete amenities such as canteen, restrooms, back office, elevators, and running AC. all maintained regularly. Strategic area - other businesses are nearby such as Specialized (bicycle center), Tim Horton's, 7Eleven, etc. (Although I've heard that Opus Mall and Bridgetowne park is now complete since I left). Parking - dedicated floor for parking, regularly on watch too. Pay - decent
Rough commute - busses stop rolling past 10PM. Traffic gets crammed often, especially in the morning and afternoon. Huge crowd of other commuters.
Technical support engineer
-Best training -Project is good
5 days work form office Phones are kept in locker, no inside work place
Sales advisor
Get to learn a lot
Pay is less compared to work load/stress
Quality supervisor
Career Growth. I started as an Agent and worked myself up to be a QA then a QA Sup.
Low salary especially for internal hires
Contact center representative
Great way to get experience
Everything, it was a nightmare it gave me depression
Customer service representative
-nice team members -flexible pto and point system -decent pay
-managers can be rude and difficult to speak to -calls are back to back and there's frequent rude/angry customers -job can feel very draining -constantly have to learn new skills and technology -often doing much more than the original job description -goals become increasingly more difficult to reach overtime
Chat support representative
On time salary, supportive staff
Micromanagement, bad manager, pushy management