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Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
41 / 100
Associate
U can work night or morning shifts
Night shift is pretty really
Customer service representative (csr)
The environment is very positive and the people are friendly. There is a good balance between work and life.
The office can get a little bit busy during the peak season, but that is expected.
Technical support specialist
Ability to work from home
Assignments can sometimes job be temporary
Senior representative operations
Good learning environment Good opportunities for growth
No night shift allowances No travel reimbursement
Sr. operations representative
It’s a good working environment
There is nothing regarding cons
Anonymous employee
Maintain Very confidential and good work place
No work from home .
- Not bad, not good either; it's mid at best
- Depends on your account, but your work is pretty horrible and stressful
Sales retention
I honestly cannot think of any, apart from, training was insightful - people seem pleasant.
Terrible shifts, portray ‘no pressure’ until you are under severe pressure. Do not even think about having a medical emergency whilst under their employ, I was in emergency dept in hospital for 9.75 hours, and harassed 6 hours later to ask why I wasn’t in work - even though I had stated that this could be a possibility. Then, when I asked ‘not to be contacted’ - I was indeed contacted within five minutes. Absolutely NO LIFE experience or HUMANITY whatsoever.
The Org was great af
None it is just perfect
Content moderator
Concentrix is one of well-known BPO companies in Malaysia, and it caters to quite a number of different clients. Technically, you'll have different experiences depending on your project and managers. Personally, the project that I was assigned to was really fun and we had great relationship with each other, however, I already moved to a different project now and I really miss my old colleagues and the environment
Don't trust the higher ups. They sugar coat everything, and screw that "we're family" ideology. I only stayed in my previous project because I really liked my colleagues, but the management needs A LOT of improvements
