Concentrix Cvg Malaysia

Take Too much time to provide permenent id.

There’s a minor opportunity for improvement when it comes to the facilities.

Since they bought Webhelp, it became the most miserable place to work. It's no more a People-Driven place, they don't care about their managers and force them to the burnout. All decisions taken are cost-driven, no interest on invest properly to provide value but to operate at the maximum margin possible.

unclear guideline for some accounts

They could improve the salary a little.

- Struggling to figure out how to make revenue in call center application space, throwing everything at the wall including the employees - Salaries do not keep pace with inflation - They talk a big game about caring about employees but it turns out to be a lot of lip service. Completely ignored employee satisfaction survey results in my organization. - High level of upper management churn leading to degradation of communication to employees on strategy or direction - Managers do not understand how to handle employees with health issues. They do not know what options employees have in terms of leave, and at times blatantly ignore requests for accommodations.

Having low wages can push employees to think about leaving the company when their income no longer covers the rising cost of everyday living.

managerial side is not the best

You are assigned unrealistic and unachievable targets, which appear to be designed primarily to justify salary reductions through incentive deductions. The work culture is poor and demotivating. The entire system is deeply flawed and corrupt, largely due to ineffective top management. Instead of focusing on operational improvement or employee well-being, leadership seems preoccupied with finding ways to reduce compensation by cutting incentives and continuously increasing work pressure.

nothing all just perfect cool