Concentrix Cvg Malaysia Employee Reviews & Ratings

Cafeteria food is not that great. Need to be improved.

Be careful don't trust recruiter. Ask TL for your job scope.

Hectic sometimes unorganized favoritism rampant sometimes

A lot … it’s good job if you needed something fast in the mean time. HORRIBLE Health plans and benefits

Low salary, weird bonus plans, identity crisis .. they want to not be a BPO bu we literally are a BPO. They say one thing but actions say otherwise.

No such cons but like rotational shift late night shifts

Unrealistic expectations for employees' performance

not anything that comes to mind

Growth and Career Advancement HMO Provider

Really unexpected things can happen in a short time, really surprising once about changing multiple rules at work

The politics are everywhere. Leaders are not trained.

Low salary hike and slow promotions

As for coworkers... (iykyk😉). Good Luck!

It can get cold in the office haha

Job security and too many process and professional atmosphere

You'll get penalized for not pitching/offering sales to customers. Management is toxic. They are allergic to WFH pips. Sales team/manager is so toxic. No space to grow. Just remain agent. lol. They will not accept feed backs. They/ll love you if you say good things to them. But if bad, they will pressure you more and will not listen to any of your rants/feedbacks. If it doesn't benefit them, they will not help. Lesser TL has wide range of understanding to agents, most of them are like owners of the company. Not really good for your mental health. The only people left there are the "sipsip" ones.

Compensation Constant reorgs Delayed promotions

No Cons identified so far

The fast-paced environment can be challenging at times, but it keeps the work dynamic and exciting

Toxic work culture and unprofessional behavior Poor management decisions and favoritism HR lacks transparency and accountability Communication issues across teams Lack of respect for employee concerns

Attitude of tenured employees are recommendable.

It sucks that you get dropped like a ball after years of dedication to the company all because of cost saving measures. I am happy at work so I am not happy being let go, hence my neutral rating

no bonus micro management high pressure for targets

The work will drain you

There’s no 2 way cab facilities

I think there's no cons about concentrix so far, but there's a one thing that I observe here in concentrix there is someone who gossips or judging me about my attitude without knowing me first. Even I'm a friendly person and nice.

Minimal growth opportunity for the new entry.

-Low pay -No work-life balance -fires based on CSAT score

Very dirty washrooms More salary expected

there is not that much bad.

Lesser competitive salary compared to other companies.

Low Salary Least Increment Rare promotions

Bureaucratic Bottlenecks: The approval process for proposals or requests is often lengthy due to a complex hierarchy with multiple management layers. Slow Decision-Making: Excessive "red tape" can lead to delays in executing urgent tasks or implementing new ideas. Cultural Friction: Having a diverse workforce can occasionally lead to minor conflicts or misunderstandings arising from different cultural backgrounds and communication styles. Lengthy Procedures: Routine administrative tasks may feel overly wordy and time-consuming.

expensive, claygo awareness, hot meals served

Transport department needs some help sorting out their issues.

A lot, Skills and contribution is ignored and only handful close people of higher management are getting promoted

Na good for experience and learning. Low offer

Everything sucks. Too strict. Lot rules and regulations

Communication and training could be better.

The transportation system is sometimes not quite good because of not enough vehicles and a lot of employees.

Very few increment. No promotion Enternal politics

No career growth Leadership roles are temporary After being a trainer, you will be transitioned back to agent since ramp season ended Low salary increase

lack of projects in technical area

No remote work available after pandemic

Long hours, compulsory overtime, night shift

Restricted environment and lots of rules

I do not see any cons

Worst work pressure and bad behavior of tl

No cons as the work culture is good

no in the moment now