Concentrix Cvg Malaysia Employee Reviews & Ratings

Office politics Indian managers are a menace to the work environment. Favoritism

Sallery is not that much good.

will not get proper monatory growth after promotions

Management is not really good

No proper network for jio users in Karle Hub 4.

Upraisals should be increased, Promotions policy could be better

Some content can be heavy to review.

Rotational Shifts, No phones allowed on floor. No gym is provided for workers on site.

hard to hit quarterly bonus short breaks long shifts little empathy for outside work issues clicky management no progression

Low salary level, and is difficult to advance in postitions

Little mis management can be faced

job scope keep changing every year due to client's requirements

Low salary increase, limited accredited clinic in hmo

- Some leaders do not live the culture that they promote - It goes so fast sometimes that it can be stressful - Low PTO starting rate with no chance of increasing it without a promotion - Frequent Layoffs - Colleagues on other teams push boundaries and can be demanding. You have no choice but to bow down - It’s hard to get a promotion and feels like favoritism at times - Open roles usually seem to be only IT, Director+, or Sales so hard to see future of growth

Salary is little bit low when compared to other organisations

Crowd is not that good.

A lack of clear career advancement paths.Stagnant Compensation and No Internal Growth Paths.

Hiring process for promotions is too slow

A lot of micromanaging and nepotism.

sometimes difficult to maintain billable work

Nothing that I can see at this point,

a) Some processes can be a bit rigid due to global compliance, but improvements are ongoing. b) Learning curve can be steep for new joiners, but training support is strong.

can’t think of anything yet

Slow service at the cafeteria, Some systems not functioning in the training room.

no salary and carrier growth

all is good so far

Expected to solve complex issues in 15 mins or less which sometimes isn't possible

- Contrato que te Amenaza con quedarte 6 meses minimo - Manipulacion de Bonos (Cuidado los quitan cuando quieren) - No les importa mucho tu descanso

Only night shift No work life balance Canteen bad Low salary

Not to be late, as a team sometimes I hate when there is no cooperation in the team. It effect us personally as we have our own commitment 🙏

Bad food and full parking

Bridging the communication gaps that exist between teams.

No bonus, no increment, they don't value talent

The cons I have is that sometimes Operations ask for headcount on this role within the BI Department which makes the workload and task from Operations rather than the BI Department. This opens up a lot of tasks which aren't related to your role as Business Intelligence Associate.

1- Limited work life balance during elongated night shifts 2- System issue at times 3- Challenges with personal growth 4- Occasional workload during peak hours 5 - on floor groupism and politics 6 - Food services needs a huge improvement

they will sudden layoff people

lower base pay rate. should offer higher given the economy right now

Laptop is very very slow, headset is not up-to date as unable to hear customers.

There is no such cons here

Transport provided just one way.

Nothing much, less growth opportunities

Cab moving gets delayed. Washroom’s are dirty in busy hours. In peak hours canteen has no place to sit

low pay need to meet MIP or stars in order to get a livable wage

Too much attrition. Work allocation can be sometime tricky

- Work-life balance does not exist. Staying late feels mandatory because leaving on time earns you a bombastic side eye from everyone, including fellow TLs. If you value your personal life, good luck. - Career growth is a guesswork game. Advancement is uncertain and mostly depends on timing, luck, or who you know. - Seniority culture runs deep. Tenure is prioritized over skill, ideas, or actual competence. - Compensation is below industry standards. The salary is noticeably lower compared to top BPOs offering the same roles and responsibilities. - Favoritism is very real. The Operations Manager openly favors those close to him, and it shows in opportunities, exposure, and treatment. - Development is almost non existent. SPVs and OMs tend to only show up when something goes wrong, and the blame automatically falls on TLs. There’s a lot of finger pointing and very little actual leadership or solutions. - Mistakes are treated like crimes. Even the most human errors are blown out of proportion. Psychological safety? Nowhere to be found. - Zero teamwork among leaders. Collaboration doesn’t exist. You handle everything alone while leadership expects “teamwork” in theory only. - Time-off flexibility is inconsistent. TLs can’t request days off within the first 6 months, but agents are freely accommodated. Leadership is expected to sacrifice the most but is given the least.

Your achievements won't stand out unless you promote them yourself.

There is no Wifi available.

Nothing as such, it is a really good environment.

Cafeteria is too small for huge crowds, most of the time need to be wait for chairs during lunchtime. Overall good company

Will not pay out the money promised and stipulated in the contract will cheat you out of your money