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Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
95 / 100
Customer service associate
nyc work culture and love to work here
nothing all are good no bad review
Customer suport representative
Big company, with multinational standards, relatively well organized and a decent back office (HR, Payroll, Training, etc.) many projects and options. There is Hybrid and full Remote work. Dedicate, and you may build a career there.
Pay is not referential in the market. Its a B2B services company, you may have stability for year, or that project may end at any moment. The meritocracy in practice sometimes leads to assess quantitative results, and sometimes reward people who have 0 interest or care in what they are doing, just because thrived to produce whatever counts as KPIs and SLAs
Customer service representative (csr)
Good management, Non Toxic working environment
Low salary, Low salary, Low salary
Operation representative
It is good company for freshers they provide lot of opportunities
Till now I didn't get any bad experience
Senior customer service representative
If your work location is on clients hand then u r screwed
NO hearing for agents fro top level or mid level
Bi associate
Job Security, Small Office but nice.
Less Salary, No entertainment only work.
Senior representative
Good mangement and work culture
No acess for ground floor entrnce
Director
Lots of good marketing and awards Strategic plan for AI transformation from human dependency to technology
Significant leadership problems Ongoing and indiscriminate downsizing Constant cost reduction pressure Perceived versus actual culture Autenticity, Cliques Demanding and heavy work load, 1 person doing 3 peoples jobs Poor wellness and well being Lots of corporate process making it hard to get work done Too much and complicated systems administrative work It’s hard to judge an organization from reviews alone, since many can feel encouraged or overly positive, which may inflate ratings. The day-to-day reality can be less polished. Experiences vary widely across locations and region leadership teams, and in some area’s employee feedback has been notably negative following recent leadership changes. Unrealistic expectations Reorganizations can happen for many reasons, but repeated turnover of experienced and talented leaders can be disruptive. Large structural changes and downsizing may prioritize short-term savings over long-term capability, especially when strong performers leave or morale drops. The culture can feel cliquey, where connections matter more than skills. Long hours are common despite wellness messaging, leaving little time outside of work. People who stand out can be perceived to be a threat to leadership so may have fewer chances to try new things, and opportunities can feel concentrated within an inner circle. Overall, the environment can be draining, and many people trust and rely more on each other than on the organization for support.
Customer service representative
I liked the Free shuttle service
Elevators are often full and you'd have to wait until there's space. They should've added stairs for employees so it doesn't affect make them late at logging.
Sr advisor
Professionally good environment and adaptable.
Not available as of now