Customer service representative
Mar 10, 2026Pros
Good overall, rarly incentive based on metrics, depends on which company you’re selected to work for
Cons
No monthly incentive, average pay, you will not be aware of positions to grow in the company
Back to Concentrix Cvg Malaysia 
Concentrix Cvg Malaysia Reviews
OtherLevel Up, Nu Tower Sentral, 2, Jalan Tun Sambanthan, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
999 reviews
Customer service advisor
Mar 10, 2026Pros
Good work environment and good people
Cons
Systems not working and cafeteria can be better
Customer service representative
Mar 10, 2026Pros
Culture is good Management is friendly Values Long term Growth
Cons
Pay is less Not much friendly for National Holidays because of flexi Holidays
Advisor blended support
Mar 10, 2026Pros
The salary was fair and satisfying according to the duration i spent
Cons
The Support team was very ineffective and they did not wait till you improve. They dismissed me after 2 weeks of nesting due to my numbers and the didn't give me previous warning or at least let me enhance my weaknesses
Advisor
Mar 10, 2026Pros
Good platform to learn communicative skills.
Cons
Night shifts maybe challenging, and could be better.
Manager ii, talent acquisition
Mar 10, 2026Pros
Fanatical. Career. Secured. Best. Family
Cons
None for now. Be part of B2B!!!
Content moderator
Mar 10, 2026Pros
Supportive team environment, no over time
Cons
It seems some QAs doesn't have enough language skill to discuss with other QA in other country regarding area specification. This causes cultural gaps, and makes difficulties to keep online safety.
Content moderator
Mar 10, 2026Pros
-Quite high salary compared to other BPO -Good location, easy to travel -Dental benefit
Cons
-Typical micromanaging BPO -Low salary increment -Sometimes the HR did not align with the management -HR make mistake in the contract but did not corrected them after being point out, just apologise (luckily there is proof of the mistake)
Fraud agent
Mar 10, 2026Pros
Great training and fair management
Cons
Little wiggle room for growth depending on campaign
Advisor 1, customer service
Mar 10, 2026Pros
Good training Process Good work location
Cons
2 ways cab not available for women High working time Short break time Bad ambience Average food