Discover
Companies
Browse top employers
University Rankings
Malaysia's best unis
Salary Insights
Know your market worth
Career Tools
All Tools
Browse every career tool
Job Swipe
Tinder-style job matching
CV Checker
AI-powered CV review
Career Planner
Map your career path
LinkedIn Optimizer
Sharpen your profile
LinkedIn Roaster
Brutally honest review
Career Wrapped
Your year in review
Professional Persona
Discover your work style
Other
Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
96 / 100
Customer service representative
Good overall, rarly incentive based on metrics, depends on which company you’re selected to work for
No monthly incentive, average pay, you will not be aware of positions to grow in the company
Customer service advisor
Good work environment and good people
Systems not working and cafeteria can be better
Culture is good Management is friendly Values Long term Growth
Pay is less Not much friendly for National Holidays because of flexi Holidays
Advisor blended support
The salary was fair and satisfying according to the duration i spent
The Support team was very ineffective and they did not wait till you improve. They dismissed me after 2 weeks of nesting due to my numbers and the didn't give me previous warning or at least let me enhance my weaknesses
Advisor
Good platform to learn communicative skills.
Night shifts maybe challenging, and could be better.
Manager ii, talent acquisition
Fanatical. Career. Secured. Best. Family
None for now. Be part of B2B!!!
Content moderator
Supportive team environment, no over time
It seems some QAs doesn't have enough language skill to discuss with other QA in other country regarding area specification. This causes cultural gaps, and makes difficulties to keep online safety.
-Quite high salary compared to other BPO -Good location, easy to travel -Dental benefit
-Typical micromanaging BPO -Low salary increment -Sometimes the HR did not align with the management -HR make mistake in the contract but did not corrected them after being point out, just apologise (luckily there is proof of the mistake)
Fraud agent
Great training and fair management
Little wiggle room for growth depending on campaign
Advisor 1, customer service
Good training Process Good work location
2 ways cab not available for women High working time Short break time Bad ambience Average food
