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Marriott International
Hospitality
Snapshot
1680 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
18 / 34
Sales manager
Fancy workplace to work with lot of stress
Too much pressure, no work life balance
Line cook
you can eat for free
Bad management and poo comunication
Gsa - guest service agent
Very supportive and good colleagues
Tax deduction from salary on monthly basis
Associate java developer
The company's focus on continuous improvement ensures employees are always engaged with fresh, innovative projects
Fantastic support for personal development and learning new tools.
Server
Great team (for the most part), Great tips/ great guests. Lots of big groups- weddings, conferences, etc., the food is actually really good
Management at the time was not great but Leroy was the best!! Management was not professional. Servers never got pay increases but other departments in food and beverage did.
Network and desktop technician
-room for growth -experience with new tech
-work life balance -staring pay
Sales executive
Learn hospitality basics from scratch
benefits are limited comparing to other hotels in the market
Rooms operations voyager
I loved the company and the work that I got to do. They invested in me and progressed my career.
Working evenings/ nights wasn’t for me
Front desk receptionist
Good pay, nice and kind people
Bad hours strict upper employees
Front desk agent
Community, benefits, people, hours, customer service
Rude guests, location makes or breaks
Voyager program
you get to be a manager straight out of college. you get decent money straight out of school. They pay for your travel. You get a good discount at hotels.
-work life balance is terrible -you get the worst shifts because you are on the bottom -After covid hotels have been understaffing to make more money so you will feel unsupported and burned out at times. -you might only be a manager in tittle and not in practice -Your training depends on who your leader is and many don't even know what the voyager program is so its not exactly the immersive learning experience they sell you.
Housekeeper
Good for money and experience
All is good and fun
Host
Great first job for students.
Not a well paying job but a fair paying job
There are good customers and staff
We have our slow seasons around November and December.
Banquet captain
Great company to work for.
Management changes often in my hotel.
Food and beverage manager
Great place to work. Enjoyed it.
Working weekends and odd hours but such is the life in hospitality
Sales
The pro is, this is a job where you get paid
Working here will break your spirit in ways you'll never recover. They are corrupt, useless and abusive. The managers themselves create a horrible environment, they want you scared and paranoid. It's almost a miracle this place hasn't been shut down for violation of morals and ethics. I've seen horrific prosecution of average decent employees when their LEADERS are facing allegations of corruption. The office is nasty (toilets dont work, looks so old no matter how hard they try to make it groovy). HR is incompetent too (objectively very little qualifications and no sensitivity nor skills). Managers are another breed of a lowlife. Dirty, nasty place to work for. My advise: please please please dont do this to your life. And if you do, have a clear plan to leave, dont let them break you.
Guest relations
So far I have had the best health benefits with different options to choose from.
Companies got their own problems so for a company in the hospitality business there should be enough staff especially when it is busy.
Anonymous employee
Being able to cross train in different departments, days off back to back, PTO
Absent boss, manager that plays favorites and doesn't listen or do anything about problems
Senior hr manager
The benefits are nice to have.
The opportunities they had were limited in my field.
Management was friendly, pay was fair, breaks were encouraged
The job was often stressful, seemed that there was some favoritism among staff, and quantity was more important than quality
Front desk associate
Attentive management that worked with you to help with whatever you needed.
Some guests were unruly and especially the kids with some parents that ignore the behavior.
Reservations agent
Very friendly team members and team leaders.
Last minute booking changes and cancellations.
You can build customer service skills.
Low pay for the amount of energy you have to give while working.
Breakfast attendant
Good enviroment and good pay
Provided housing is expensive and bad
Concierge
good work to be associated
nothing constructive to share on glassdoor
Hr manager
Explore Rate, People, Subject Matter
Employee Morale, DEI is non existent - Forced retirement of Head of DEI, Low Pay
Assistant manager - engineering
Marriott is the Best Hospitality Management in the world.
Marriott not supervised directly with local property management.
Duty manager
you will get promoted fast in this property
nothing bad at this property
Digital analyst
Good benefits, great people, good company culture.
The pay for my entry level position is very low.
Elevator technician
I am a good worker, I want to explore my work and I had already maintain this work in a palace
I don’t find anything like this
Night auditor
Nice management team and met with very important people
Struggled with graveyard shift. Some guest will not sleep and will call several times
Purchasing agent
Pay is ok. For right now.
It could be better. But this only temporary until I get to where I want to be.
Cocktail server
They pay really well, and the work culture is not too toxic.
The standing for several hours is not fun??!
Food server
good pay good hours staff are nice
travel is far shifts sometimes take up your life
Associate
the guest give us good tips
difficult work and life balance
Skilled in maintaining harmony on the surface while mastering the art of backstage dynamics. Certain leaders show a strong preference for symbolic displays and subtle loyalty checks. Participation in company activities is often seen as mandatory, with little flexibility, and opting out may result in dissatisfaction from management. Privacy is often overlooked, and personal information can easily be shared by middle management, as they tend to disregard confidentiality.
Poor communication: one sentence often contains multiple meanings, is unclear, and confusing. The company expects you to be on call at all times, even asking you to come in at midnight, and you're not allowed to say no. Toxic culture includes bullying, both psychological and physical harassment, manipulation, mind games, and fake promises. Certain leaders cannot control their emotions and often berate employees in an aggressive manner, with conversations feeling more like an interrogation. Employees are often treated as tools rather than individuals, with little genuine care or respect.
Recruiting coordinator
Was part of a great team when it was Starwood. Everyone was friendly and were strong mentors and leaders.
Marriott bought us out and let everyone go
Guest service aide
- Fun culture - Decent training - Good Team
- Discrimination - Sexual harassment towards women - Lack of support from HR
Customer service
pays the bills travel is easy with their mm4 rate
its was a great job to work for
Engineer
Good pay, good benefits, difficult but rewarding.
No cons as far as I’m concerned
Food and beverage director
The Staff were typically wonderful. Okay benefits for use on vacations,
Little room for advancement without extensive travel and a willingness to uproot your life every 2-3 years.
Area manager
The company is Great across the board
No cons during my tenure
Event manager
Structured learning, shadowing, training & support to become competent in managing event operations: banquets, set up, client coordination.
Non focused on planning events, focused on operations which informs good planning but leaves out CI & sales experience.
gave my hospitality experience for my next job
Marriott operates only in pursuit of money and does not care about their guests or employees
Ebc executive
Company culture is good and so many training that will help you grow
Management of each hotel sometimes not nice. Too much politics.
Assistant general manager
Fun working with and meeting new people
Work like balance isn't always balanced.
Bartender
you could easily make 1k-1.5k a week.
There is not a lot of support and the attendance policy is strict.
Barista
Good job for getting your foot in the door
Seniority based type of work
Director of finance
quite okay with fun benefits and bonus
time management, work schedule, low salary