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Marriott International
Hospitality
Snapshot
1680 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
22 / 34
Food and beverage manager
Free Meal & Uniform. Benefits within Marriott
Long hours and poor benefits
Operations
Good money and a lot of time off
Nothing cons to say. All good
Director of human resources
No expenses in location Free Accommodation + Food Service Charge provided Good Perks + a good international organization
Island Environment Isolation Logistics Tropical Weather Travel Challenges
Food/guest associate
Fast paced but great team to work with
Late nights & early mornings.
Manager
Good benefits for hospitality and friendly team
Company is slow to move into new technology which stiffles progress
Amazing benefits and culture, I highly recommend it
Nothing negative to say about the company
Anonymous employee
Good work life balance at Marriott
Not as many cons that I can point out
Guest experience expert
Great Benefits Team Oriented Growth Opportunities Flexible Schedule
High stress Abusive customers Too much micro-managing Pay isn’t that great
Server/waiter
Flexibility, Teamwork rewarded generously, accountability
Lacking communication skills, lots of miscommunication
Amazing people, lots of events, good work life balance
Hiring very difficult after layoffs
Front desk receptionist
flexible schedule, was able to do classwork on downtime. What made or broke the time was who was hired into management.
rude guests, unprofessional housekeepers, bad benefits.
Accountant
You get to learn about hospitality industry
None that i know of
paid weekly, good perks, good team
schedule changes often; difficult guests,
Director of revenue
Widely well-known brand in many destinations
Very stiff competition sometimes within its brand
Customer loyalty specialist
Work from home opportunity. Flexible
Management changes too often and not always available
Event manager
great company and benefits and perks - potential for career growth
some leadership ruins the experience
Food and beverage service expert
positive working culture, supportive, understanding
low pay and remuneration, minimum development
Senior catering sales executive
Great company, great benefits. I spent 37 years with Marriott International.
No cons, no regrets. Only a wonderful chapter in my life.
Opportunity to move to different departments after 6 months or transfer to a different property.
Little to no incentive to maintain the Marriott standard. Lots of hard work for mediocre compensation. Having an incompetent GM will also leave you with a bad experience.
Banquet
Good people and benefits all around
Bad schedule, long hours and overtime
Full time schedule Employee meals Employee discounts Uniform Provided
Angry guests Attendance policy Co workers would leave desk
Flexible working environment Most colleagues in HK office are friendly Well-being and work-life balance are well promoted
Overall industry outlook HK is no longer the hub for APAC
Guest service representative
Pay increase each year by about thirty cents avg
Union makes complications with negotiations
Marketing executive
Creative brand with interesting projects. International exposure and opportunities to collaborate with diverse teams.
Very little strategic guidance from senior management. Constant last-minute changes and unrealistic deadlines. Workload is heavy with little recognition or support. Limited career development opportunities, promotions unclear.
Sales
Good team and friendly associates
No comments. Company is great overall.
General accountant
Small staff group with lots of minorities
Management is not great, only cares about revenue
Director of operations
Good working atmosphere Respectful of time
Work environment depends very much on whom you report to.
Guest experience agent
It is a good pay compared to other positions in this field You have a good team who helps you succeed
Growth is slow, getting to a new department and new senior roles is not very easy
Supervisor
Travel perks are the best thing
Longs hours are the only con
Revenue manager
Learning experience and exposure in the industry
Toxic work environment, unreasonable expectation, politics and no work life balance
Sales associate
Great company culture and team members.
They make you stay at holidays.
Executive assistant
Great experience to learn the hospitality world
High expectations to wear many hats everywhere with very little to no raises
Project manager
Good benefits with hotel discounts and medical coverage
Lean organization so there will be long hours during crunch time
Server/bartender
good views, good money, and high pace
long hours, hot, and management
Welcome talent
- Amazing workplace experience - Different form usual Hotels - Fantastic Learning
No Specific cons are there.
Bartender/server
Able to work independently every night by myself as the only bartender and server in the restaurant
Non food and beverage management was absolutely the worst I've ever experienced
I enjoyed the hotel benefits, PTO policy, and schedule flexibility in my position.
Lay offs every year since covid Cost of living increases are low and when they reevaluate pay to increase the starting wage it only effects new hires and entry level positions. AI Usage Lack of advancement opportunities in the CECs
Senior sales manager
System oriented processes with clear devision of work
Not much decision making power until and unless you are a department head
Banquet manager
Meet new people all the time Flexibility in schedule good health benefits Opportunity to move up
can be long hours at times if your short staffed you could work 6-7 days a week associates underperforming
Internship
Customised service , guest management,staff training
No cons I found in Marriott
Sr. sales manager
They have great Culture and leaders
Pay is not great compared to other industries
very good work life balance
very low benefits and compensation
Banquet server
Good people Fast paced Good food
Spread thin No help Bad time management
Sales manager
Great people to work with, free lunches
GM picks on people (in front of other people) and eventually you need to look for another job because of the unrelenting scrutiny (this happened to several people). Toxic HR.
Night auditor
Pay Compensation is one of the best in Chicago Benefits are unmatched that I have seen.
I don't have any Cons at the moment. Not to say it doesn't have anything, but they all seem petty to me, like parking, travel, just pettiness.
Front desk agent
It pays money if you need a job
Really early and really late hours, low pay, sparky coworkers. At least management was nice.
Human resources
Supportive management for growth and development
No specific issues come to mind
Finance
The company give high salary because of the service charge
- Poor leadership in the Finance Department. Immediate supervisor lacked emotional intelligence, was unsupportive, and showed poor people management skills. - Workload was often overwhelming, with unrealistic expectations that led to burnout among the team. - Constructive feedback was not welcomed, and staff morale suffered as a result. - No clear career path or mentorship within the department, making it difficult to grow professionally. - HR seemed aware but didn’t take effective action.
Sales coordinator
provides employee lunch, get to experience fun hotel events, nice uniforms
you will end up getting berated by management every week, sales department is ruthless about meeting kpi