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Marriott International
Hospitality
Snapshot
1680 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
28 / 34
Food &beverage (f&b) service
Salary on Time Friendly Staff Good trining
The food can be more better for the staff but okay
Assistant rooms operations manager
the coworkers I had worked with were nice
was not a fan of the higher ups
Director of finance and accounting
Good pay Good benefits Solid Training Program Lots of corporate and regional support
Lots of pop-up projects Changing priorities Can be political between ownership and corporate priorities
Guest service agent
Talking, communicating, negotiating, special offers
Standing for long hours, working by shifrts
Prep cook
Best management Cooperative staff Best environment
Less bonuses Low hourly rate Only one time food
Friendly people, low turnover rate, cares about employees
The pay isn’t great, minimum wage
At your service agent
You get to take on a lot of tasks and coordinate with different teams, which help you gain a lot of insight
Work might get a bit busy sometimes
It analyst
The discount but even that is not that great anymore. Salary is too low to afford any stays on the revised staff discount
Upper management has no idea about what they are doing, they relocate jobs to save money by sending them to countries with higher weekly hours limits no matter how badly it impacts the work quality, they higher middle management from external sources and these new comers have no idea about the nature of the business we are running. Every year the budget is cut because the previous year corners are cut for no valid reasons resulting in an unreasonable workload for a way too low salary which impacts staff lives. When they needed to move the staff the work environment became very toxic to force people out and avoid to pay redundancy packages and when they offered the said packages during covid they were as low as legally possible. The ladder is nearly impossible to climb if you are not a "yes-man" and the choices for promotions are purely based on buddy-buddy system and brown nosing. If you are professional and want to do a good work while being honest it doesn't work. The right doesn't outweigh the wrong at all and it's just going downhill.
It infrastructure analyst
Flexible schedule, fully remote, supportive leadership, helpful coworkers, and a calm work environment that allows you to focus and actually solve problems without chaos.
Honestly nothing major stands out.
Front desk receptionist
Marriott discounts, team support, opportunities for advancement
Terrible hours, low pay, expect to work all major holidays, standing for 12 hours at a time, rude entitled members, lots of hotel scammers and homeless people to deal with.
Anonymous employee
Excellent training from scratch, strong analytical growth
Lower pay relative to peers
Front desk agent
Nice management, good people, quiet hotel
Sometimes understaffed, can be boring
Chef tournant
They have Good pay and benefits.
It is hard to move up in the company
Sales executive
Supportive leadership Teamwork Growth Relationships Experience
Low pay Ownership issues Burnout Pressure
Senior elite services
Work life balance. Great people to work with,great benefits,
Can't use your benefits as the majority of the year is blacked out. They are not communicating with each other.we are told one thing by one supervisor and differ by another. They do not care about their employees like they say they do
Guest services aide
Pay was pretty good, benefits are okay.
you will be checking in 1100 guests routinely. It's right next to the convention center so it's people traveling for work with bad attitudes. Not as much people traveling for fun and vacation. Management is inconsistent, plays favoritism, not transparent.
Customer loyalty associate
Very attractive health and personal welfare
Toxic working culture, many non-locals
Sales
Discounts, 401k and promotion opportunities
Salary and constant restructuring means reapplying for jobs often.
Concierge
There’s so many to be honest, room to grow, incentives, lunch provided daily! Powerful job culture, supportive management I can go on.
Only thing was they hired a manager who was not qualified to be there and he made me so uncomfortable and uneasy I quit :( (he’s no longer with the company)
Guest service representative
Provided 2 uniform shirts in a 5 year span Always new management
Inconsistent management Inconsistent company standards Favoritism Lack of inclusion Open door policy was not applicable but mentioned
Solid job with decent pay for what it is. Not difficult and supportive management and flexibility. Decent people and prime location and facilities.
Crazy hours and it is taxing being expected to be a perfectionist for guests.
Cashier/barista
Good tips, kind coworkers and managers
Scheduling, slow season, some managers
Client account manager
pay, exerience, important strategic role
lack of onboarding available, culture lacking at times
Customer success manager
It was a good experuence
Long working hours in hospitality
really understanding teams and a haopy environment
honestly just the hotel guests, they can be a real pain
Mintenance supervisor
Chill place easy work do bad work
Do bad work tweaker environment crack pipes in room broke for life
General accountant
The company hosts a recognition awards party every quarter.
Management tends to focus more on their own career progress than on managing people, and favoritism often shows up when it comes to learning new tasks.
Banquet houseman
Flexible Work Schedule Great for Part time/ On Call
Pay is inconsistent Hard work-life balance
Discounts are given on Marriott hotels
-They focus on your statistics heavily -Pay is mediocre -Hours can be unfavorable
Night auditor
- No micromanage - communication - takes care of employees
- none so far, pretty good.
Receptionist
Easy to work, does not need experience.
Long hours, so it is tiring.
Server
Good company, and decent pay.
None I can think of.
Night auditor/front desk agent
The company benefits and the pay.
They do not care about you
Front desk manager
Career growth, training opportunities, a supportive work environment, and benefits like employee discounts and lodging perks
Lack of work-life balance and struggle with dealing with difficult customers
Catering sales manager
Have large company backing and brand name
Only care about money, not interested in hospitality or experience
Manager
the pay was pretty decent
the hours were pretty long tho
Cec
People are generally nice, good pay and options to work from home
Customer service roles sometimes deal with not nice people
M club associate
Good environment to work in
Working hours can be difficult
Assistant restaurant manager
Good benefits and stock purchase plan
Very political environment, keep it very professional and “yes chef” if you want a promotion.
Senior scrum master
Leadership team here is top notch. The culture here is great because the leaders care through their actions.
You might get stuck working here long term in the same job role because the retention rate is high. This is a good thing for those looking for stability but not necessarily good if you're looking to get promoted quickly.
Customer service representative (csr)
good company , choosing the best teams
Managers are not fair enough
Marketing executive
- beautiful hotel - great location
- office space (no windows)
Food and beverage
Opportunity to learn new skills and gain experience.
Toxic environment can cause mental strain.
Flexible schedule is the best thing
I wouldn’t recommend working here
Front office manager
Compressed work week & free lunch
Demanding, customer service, overnight shifts
Butler
- Fun and welcoming team, department and hotel - Deal with a variety of guest profile -Learn and be part of a 5 star hotel property -Supportive team willing to teach you if you are willing to grow
- Seasonal location. Busy during winter and summer. Slow during autumn and spring -
Culture is good. People are nice.
Pay could be a little better
Senior sales executive
Lots of opportunities to move up
Technology is outdated and behind the times
Senior catering sales executive
Great company, great benefits. I spent 37 years with Marriott International.
No cons, no regrets. Only a wonderful chapter in my life.