Marriott International Employee Reviews & Ratings

Pay could always be better

Politics, limited creative freedom, extremely revenue/expense focussed

Location changed from south wichita to north east wichita. Was one floor now it is two floors. Air conditioning broke on brand new 'state of art building' still often bathroom issues. Managment thinks the way to employees hearts are free company luggage bags, insulated travel mugs, and monogramed blankets....instead of acting with integrity. How about the ceo cappuanos salary but you cut our bonus. annual raises less than $1 an hour now not really worth staying with the company. Lower departments with less time with company receive higher raise than someone with a higher base pay in this department elite/sr services. Applied for multiple positions within time at company over 4 years. Only allowed to do a task force for 3 months, and one of them was just training alone. Never given interview opportunities for positions I was qualified and applied for internally. Direct manager would not look me in the eye when talking with him or acknowledge in parking lot. Weak leadership all with some type of back story. Prizes given are taxed heavily and often not wanted when a monitory value would be preferred. They have been known to overpay you then later take it back...not great at timekeeping. Look up marriott lawsuits.

Very low pay and challenging hours

Often short-staffed as management is unwilling to spend more here. As a 0-hour associate, all benefits are not accessible.

you are very over worked and under payed

Lots of work and low pay

It was a short time

Shift can be difficult, especially when you have small children.

none i can think of

Bad salary and bad negotiation

Long working hours,high stress levels, low starting salary

Management can make or break your experience

Your managers really determine your experience. Each location is owned by someone who is a third party or partners with a third party. Corporate is there to protect their own assets which is not the employee. When ever you are faced with a write up and you want to challenge it NEVER do a peer review. The review is done by a team they blanket train on policy. As a server the only way to understand is by working in that environment. Your team should be able to speak and review but they are not allowed. You can do a review from your managers but it's like the police investigating the police. You will end up leaving with some type of discipline which means you can not transfer to another location for months. Currently due to a tight budget at an AIRPORT location they refuse to hire extra help to assist with things such as food runner or barback. This means your bartenders have to set up the bar, take orders, and sometimes if the one person that (has been food running for 25+ years needs a day or two off ) run their food. You have a revolving door or managers that come from other locations that were sinking ships. Trying to implement their aloof strategy on new minds that are old minds because they have been there for 10, 25, 40+ years in the same position. The GM of the hotel has been out for months on emergency health related issues. They have increased price of food, taken away discounts, set new policies around the food and kitchen. But again the managers are miserably there, missing in action when it matters, or just getting their feet wet so they do not know much outside of the schooling they just finished. Creating misery for those that work 10+ hour days but get no over time because in Georgia the only way to get overtime is to work over 40hours, so they will work you for 6-8 days straight then give you 3-4 days off. Truly a wear and tear on your mental and body.

Not many opportunities for career growth with low pay

You do not get paid enough for the amount of work needed to be done.

None right now I enjoy working at Marriott

Experience is very dependent upon the General Manager and property specific. Do research on that specific brand / hotel. Franchise experience is very different.

it's a sharp learning curve, coming from fast food you always need to be dressed in a suit and keep neat, dealing with annoying guests

You need to choose the right team to be in.

Long hours, no work-life balance. Too many toxic people.

no work life balance and shift timing extends

Busy Thanks Good management Not reliable Check the aaset

Everything. Hostile work environment. A lot of gossiping. Favoritism.

long hours multiple times a week

Even though you get a flexible schedule the hours can be irregular

I am confident that my skills and dedication will allow me to contribute effectively and deliver outstanding results.

Some leaders are dishonest Review process can be complicated

Working for a franchise is not always the same as working for a property that is run by Marriott International.

- low ball salary - terrible benefits - like to boast about their “culture”, which is ridiculous

The culture can be very corporate

No work life balance and low salary

Lots of turnover in the industry to tough to keep a team

If franchised out management companies or owners may leave plenty to be desired.

24/7 type work Always on call rude guest can make or break your day

Salaries may be lower compared to other industries

Never gives raises, inconsiderate management

Peak hours can be very intense, sometimes short breaks during busy shifts, tips may vary depending on the day.

it was a pretty good experience

Lack of compensation, drama and everyone takes themselves too seriously.

Working OT as much as hell. They don't force you though. Not quite sure if this OT thing can be considered as cons.

-Inconsistent schedule -Rotating door or staff and management

The pressure is high given the standards.

-Lackluster systems to work on. -Annual pay increases aren't great.

Leadership can be hit and miss

My director is a difficult to work for

Bad Management that made a lot of people quit during my time. Overtime was usual due to the fact we were understaffed.

no two hotels are the same

High workload. No career progression.

Not enough hours when it is slow