Marriott International

Pay is less compared to other competitive companies.

Updating guests very often on group

lots of pressure and basiczlly understaffed during high season

Very stressful and demanding job

- Lack of exposure - Overtime is granted

Long hours, management turnover, post Covid ramping up.

Management is trying to cut costs at the front line. There is no need for a middle manager, as that money could be spent on additional staff rather than being understaffed, which affects guest service.

They cut hours when occupancy is low

pay is pretty stingy, they have about a 15k salary range for the role which seems unreasonable for a management position. especially when they have no hesitation to continue adding on tasks for the role and not reflect it in the pay. favoritism runs rampant. leadership will NOT support you or have your back in a client dispute. they won't allow remote days for certain roles that are not customer facing and have no need to be on property, simply because of optics, resulting in resentment and limited work/life flexibility

Depending on who owns the structure/building. Staffing may be cut to meet certain expectations so your workload may be high.