Marriott International Employee Reviews & Ratings

Hired the dumbest people and its hard to try and tell corporate when its management

Lack of compensation, drama and everyone takes themselves too seriously.

Not much support on progression

Salaries lower compared to other industries Intern role gets repetitive Growth above property is slow due to long tenures

The income is subpar. You work long hour, and good raises are non existent.

Toxic work environment, avoid if possible. The management team have to put up a front every year, to make it seem like they care about their staff, conveniently a few weeks before employers 'anonymous' surveys. Some (very few and far between) managers would probably care about their team if they weren't struggling with the workload. As you can tell, some managers are being burden with too much, while others aren't. The majority of the managers are very talented in making themselves look busy, while delegating all their managerial tasks to their employers, instead of doing their own work themselves. If you are not a "yes man" to anything and everything (costing you your mental health and general wellbeing), you can kiss your chances goodbye of being taken seriously or promoting. Avoid working in Front Office. It's a department that is open 24 hours and the stress of dealing with angry guests, because houskeeping is too behind to have the rooms clean and ready in time, while the posibillity of someone calling in sick from your own team, or having to work with people that weren't fully trained on the many systems you have to work in (because it's impossible to train someone on the job while helping guests every 20 seconds) are very high. So you are faced with a stressful shift, trying to deal with the huge number of guests, praying and hoping the night team doesn't call in sick and you get stuck doing 2 shifts in a row. Seeing how the few managers that do care, (that I encountered for the duration of 7 years of being there) are being treated and disregarded is heartbreaking. The overall staff turnover last year was around 54-56 % and for a company that has around 200 employers, it's disgusting. If that doesn't make any alarm bells ring, I don't know what does.

pay is not the best

no remote working option，high pressure，

No balance ,endure culture mindset

Moving up can be tough at times (blessing and curse) as it is largely due to people staying with the company

Unfortunately, Copenhagen Marriott hotel does not follow the rules of the company. The employees are so rude to the guests and to each others. You will never have an opportunity to defend your self . The management is so bad and disrespectful. You can be insulted or beaten easily and you do not have the right to tell your coworkers to behave!

Strategy-demanding, support from executive leaders

evolving senior management lay offs

no job security at this spot

If you enjoy being extremely busy this is the place to work

Their are no cons for this job

HR coordination shall be improved and increase pace.

Not all properties are good. Choose wisely

Low pay, hierarchy, strict structure

Toxic environment, low pay, bad management

Sometimes work can get very hectic depending on the property and the department you work in.

The hours are severely unpredictable- boundaries are crucial with directors/managers. The workplace environment is toxic.

Behind the market in benefits/compensation. Disproportionate allocation of resources between department.

everchanging information and team members

Long working hours, high pressure during peak times, limited days off, not much work-life balance, sometimes unclear communication from management

Some management lacking Guests feel they are getting less value for their loyalty

Shift timings includes night as well Fatigue due to standing for long hours

Poor Management No career path

Nothing much , it bit tired to work here because we forced to OT if the work doesn't settle etc,

the hours are not so good

Needs patience and practice and also hard work

None Long hours as per the industry

management, toxic work environment, doesn’t follow ethics

unapproachable management and no career progression

Disorganized, team is mainly self managed

Union properties suck because of the veteran employees with more than 10 years service get the best and most shifts, they are typically rude and it can take forever for equipment issues to be resolved

None at this time. Thank you

Unsupportive managers Weak work-life balance Constant understaffing

Low to average pay based on amount of work that you are responsible for. Other locations may be worth it based off commissions but my location didn’t have much event space to upsell.

not enough budget to move the needle, very strict brand policies

No cons, no cons everything is okay

Non stops calls from the system

Everything. Hostile work environment. A lot of gossiping. Favoritism.

No specific issues come to mind

they are usually understaffed in the summer

I’ve observed that our decision-making process would benefit from more objective analysis to avoid the pitfalls of sensationalism. Currently, the escalation path is counterproductive, making it difficult to resolve issues efficiently. To improve, we need a leadership environment where subject matter experts feel empowered to provide candid advice and critical feedback, rather than simply echoing the current direction

The burnout from this job is unreal

None at the moment because I'm new.

high ticket sales, vpg requirements, and lots of stress.

honestly just the hotel guests, they can be a real pain