Guest service agent
Mar 10, 2026Pros
truly seeking to take care of their people who take care of their customers
Cons
a bit too much politics

Hospitality183, Jln Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
truly seeking to take care of their people who take care of their customers
a bit too much politics
Benefits and the hotel discounts for friends and family.
There could be more opportunities for growth.
Paid well and you stayed busy almost always
Work life balance, bad management, poor communication.
Can be exciting, fast-paced, fun
Can also be mundane, boring, infuriating if your counterparts don't pull their weight.
Interesting co Workers there fun enviornment
Bad hours late nights difficult customers
fun vibes daily good perks
no bad things to say about it
Staff are friendly, fun to work with you get free food from the canteen. Nice hot and cold food The workplace is very clean and has good hyigene
no cons I can think of
The pay is great for the amount of work expected for you to do.
Every work place has managers with favorites but, this department genuinely shows blatant favoritism. And it shows in scheduling, leave earlier, tardies and call offs.
active job, always something to do if there is work available, discount on hotel stays
minimum wage, no chance at a raise
Work with great, passionate people.
Pay could be much better.