Ninja Van Employee Reviews & Ratings

The pace can be high at times as this is still a growth company/startup

Just google ninja van, you will only see bad review about the company. Inexperienced recruiter does not hire proper talent, thus the company has lack of expertise to grow. Chaotic working environment, people here are generally unhappy and grumpy. Foresee the company to fail further in the coming years. People frequently quit after short period.

Might be challenging if you are reliant on directions

Top down approach from Regional to local team

Lack of transparency from C suite, some senior managers are not trusting enough of other colleagues' capabilities/think that they are better than others.

Minimal salary increment, unattractive bonus structure

Uncertainty of work security and direction from top down

The bonus too low even staff excel. Please appreciate your staff by giving them a lot of payback based on their performance. We work hard to achieved the goal.

They can penalty us for 6 months ago delivery No black one white for penalty No family time Sunday force to work No bonus Big boss don’t care about drivers welfare

- Lack of documentation and processes, things can get messy especially during handovers where knowledge can get lost. - Management is very cost conscious, so you're constantly working on tight budgets. - Heavy workloads and at times there are no plans for manpower to be backfilled (see point 2) so you end up taking on the work of multiple people, without an end in sight. This ends up being a vicious cycle when people start leaving. - No clear career development plans.

nothing to discuss or improve

Management direction rapid changes There is no literally career path High employee turnover Very subjective management decission based on personal preference

Too many to say, unfair practices, safety lapses

More towards Hire and Fire strategy. Limited tech scope/stack

If you have backlogs expect it would be hell

can be a little messy within the organisation

Supposedly disruptive yet mindset is rigid at times. No transparent career pathway or much recognition of great people (despite being a preacher of delayed gratiifcation)

No established framework and on the job training.

- Lack of structure - requires you to develop your own framework

No guidance and fast paced

Doest have many benefits given to employees, quite underpaid

KPI not so justifiable, no standard SOP

At a point where startup vs medium enterprise. Transition period may be difficult for some

After 5yrs if lucky then get promoted if not pay stagnant no increment

Start -up so not yet focus on employees benefits

1. Treating people from a different race as a minority (especially applicable when you join as a junior resource) 2. Even after you join the firm, you are still labelled as an outsider 3. Lack of open communication 4. Terrible office space 5. Not very people friendly ( I guess it relates back to the first point)

Small IT team, low exposure

Pay is average-mediocre. Structurally quite messy. Firefighting everyday

bad management. No flexible schedule for CS. Boss does not care about your needs.

Lack of firm directions sometimes its just do first and think later Mediocre employee benefits

When there’s online sale such as shopee, you may have to complete alot of parcel to customers

require a lot of hard work

a lot of fire fighting, too lenient to mistakes, inexperienced senior management

Still trying to mature. Still lack of SOP

Things move really fast, so if you're not someone who can adapt and pick things up fast you might may not enjoy this side of the company that much

long working hour and stress environment

rigid, small room for learning & development

- tools restricted - data exposure minim - depended on other company for gaining sales

Environment is dynamic and ambiguous

HR people sucks and they don't care

it will take the whole day

Poor pay and poor management.

Bad management, poor benefits, slow

Founders do not value quality people, and yet are surprised when the business flouders and nothing is achieved

Not Applicable to my experience

- salary is average at best - basic benefits - no OT pay - long work hours There's a reason why I put its a great place for young people. The benefits are virtually non-existent so older professionals might not have the patience to wait for a better package deal from management.

- better structure should be built as business grows - operational matters should be resolved instead of plastering band aid solutions

rude management from team lead

New meaning to getting your hands dirty

- they are exactly like any other company, profit comes first, staff come second. Which is to be expected, don't come in here expecting that they will be kind. They will give you some rope, and you can either make something with it, or hang yourself with it. It's what you do with it. - they have some really heartless managers who will torture you and tell you that "it's for your own development" or "I'm doing this for you to grow". It's a cruel way to grow a person, and they will eventually give you Stockholm Syndrome, where you will come to love your torturers and captors. - I started with a gaslighting evil boss, then went to a hands-off (what I thought to be an enlightened boss), and now I'm with another boss who doesn't communicate well, gaslights me at every opportunity. All in the name of "Oh I'm doing this for your good". - Mental health is NOT a priority here. If you have mental health issues, be prepared to deal with it on your OWN. - if you are a Type B person, one who likes to sit and be in the comfort zone, then my friend, you can work here for 2-3 years tops before you feel the heat coming for you, like Will Smith coming up to slap you.