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Ninja Van
Logistics
Snapshot
647 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
8 / 13
Officer
has very positive work culture
i guess it would be the work location.
Regional manager
tech savvy company, good compensation, good benefits
company not doing well, layoffs and low morale
Core team member
Value the long term employees, but part of them are also blockers for changes. Entry level can be promoted fast, more than most company can do Investors and founders are solid and kind
Frauds everywhere, from top to bottom, especially in the core functions, already rooted and deleted millions USD every year. Bad leadership experience and treatment for employment. Did not want to pay severance for us those work more than 1 year based on regulation. Micro managing at very unacceptable level by the country boss... he can direct to analyst level without telling the Managers...
Software engineer ii
Supportive teammates and collaborative work culture. Good exposure to modern technologies and large-scale systems. Opportunities to learn, experiment, and improve technical skills. Work environment encourages ownership and responsibility. Good - Work Life Balance and Higher management.
Processes and documentation can sometimes be unclear. Decision making may be slow across multiple stakeholders. Limited transparency around long-term career progression.
Customer service associate
hybrid work environment and no voice channel
salary is low - as compared to bpos
Business intelligence analyst
Everyone who works at Ninja Van are all friendly and easy to talk to. Very healthy environment.
I can't really think of one.
Senior sales associate
High autonomy in terms of decision making. Fast paced environment keeps you on your feet. Understanding middle managers that allows flexibility when necessary
Unclear top-down directions. Many changes in operational capabilities which directly impact sales and retention Alot of management for internal stakeholders for associates to unblock
Operations assistant
hybrid work set up pays more than expected yearly appraisal
lack of growth poor management Have to please someone higher in order to gain a personal advantage.
Customer success manager(csm)
- Flexible working hours - Availability WFH (approval) - Chilled environment
- Starts at low salary
Associate
Flexibility in working hours, off days and leave.
Management is delusional. Toxic leadership, no-use managers. As long as you boot lick your manger you’re fine.
Parcel delivery driver
Good environment,friendly and flexible working hour
Very cost for fuel and to much thing for do
Software engineer
Good benefits, friendly work environment
Office change, layoff happened sometimes
Executive
Lovely colleagues, able to learn
no direction, management relatively young and inexperienced
Salesforce administrator
-Exposure to end-to-end Salesforce operations — from administration to light development -Ownership of impactful projects that directly support regional operations -Collaborative cross-functional teams across tech, product, and operations -Flexible work options (hybrid/WFH depending on team and manager) -Supportive for certifications and upskilling in Salesforce ecosystem
occasional pushback when enforcing system or process standards.
Commercial
Good Benefits and Pays well
You have to commit your life to them
Senior product manager
It's quite fun to work in Ninja Van
Work tends to be quite boring.
Senior software engineer
- Flexible time - friendly-ish colleagues. - ok salary and benefits
- Not a real product company as they'd like to be seen - Terrible management, with lots of pressures from stakehodlers - Collegues are not as helpful. Just do their tasks and go home - No clear vision or strategy, leading to terrible company performace and frequent layoffs
Fast-paced culture, open to trying new things and not too much bureaucracy. Work life balance generally there.
Retention of good employees very poor due to lower than average compensation for a tech company. People that are left are not great at their work but not bad enough to get fired. Several HODs are promoted simply based on tenure, but are ill equipped to do the job at hand, leaving middle managers to pick up their slack.
Customer service representative
High Salary and Perks are really good
Unhealthy work environment. CSR Head is enabler of negative traits.
Financial analyst
Good Environment Good team and team member
Salary will be lower than other competitor
Parcel delivery
Flexible time of work with worthwhile salary.
Sometimes understaffed and had to cover a lot of delivery.
Assistant manager fleet operations
Start-Up Culture that may bode well with young employees
Horrible work-life balance. Working beyond office hours is office norm and encouraged.
Delivery rider
Best for time to choose our own route
Follow my time and respect the customer
Station head
Incentives Above minimum pay Convertible to cash VL
No Day off Holiday Duty Bad Weather Duty
Former manager
Not applicable much as most colleagues that you thought were close, were not.
- Was hired for the commercial team by the HOD, unfortunately he didn't show any support throughout my time with the organisation. - C-Suite & 'old birds' who have been with the organisation the longest, very much practice 'Bro' codes amongst themselves with hardly any basic communication with other teams or other mgmt colleagues. - HR is poorly managed with no direction & operational matters in place - Employees including mgmt can waltz in & leave anytime of the day. - 'Kampung' mentality amongst the staff, especially the area sales managers, where they do not believe in supporting newbies & providing proper training, hence turnover is super high as they themselves do not believe the importance & value of training, so they literally enjoy not taking any responsibilities for their own actions. - SG mgmt depts were retrenched & no further directions / support were given to the rest of the other country's relevant teams, hence the teams in the other countries were left like headless chicken & couldn't defend themselves with their HODs.
Project manager
-Nice salary -Never miss pay IF staff completed 12 hours working time
-Too long working hours -Working place is too hot, no fan or aircond -Staff need to work standing for the whole 10.45 hours -No transportation Support -No support for good Surau / Prayers for Muslim (aircond only provided at certain hours)
Analyst
Very good working culture and fit
Low pay and location not good
Account manager
Hybrid setup and no dress code
6 day work week, full saturdays
Sr. software engineer
Supportive and cooperative peers. The team members are genuinely helpful and good to work with.
1. Extremely poor HR experience. This is one of the weakest HR functions I've encountered in my career. 2. Lack of basic HR knowledge and processes, which leads to confusion, delays, and poor employee support. 3.Senior management appears unprofessional in decision-making and communication. 4.Employee concerns are not handled transparently or responsibly.
Flexible work schedule and less stress environment
Salary increment not much compare to other company
Procurement
A big space for improvement
Typical start ups, a lot of things to manage and improve.
Data analyst
Supportive management & colleagues. Great overall working environment
Lacking in terms of benefits (monetory/health)
Manager
•People in my team •(Nothing more)
This company is unstable, poorly managed, and offers no real career development. Leadership constantly talks about vision and improvements, but nothing meaningful ever changes. Work-life balance is nonexistent—you’ll often be expected to work 7 days a week. Frequent layoffs make job security nearly impossible, and the environment drains more than it gives back. Whether you’re starting out or already experienced, there are far better companies that provide stability, growth, and respect for employees. tl:dr •Frequent layoffs, no stability •No work-life balance •Poor management and direction •Empty promises of improvement •Weak internal systems
Business operation improvement
Great team members and manager, the environment really supportive both in HQ and ground ops. Great benefit of private and government insurance. Great place to seeking for new experience and learn if you are fresh graduate (1-2 years experience)
Typical start up that still not stable due to the human resources and structure (they changed a lot!) one division can managed more than 2-3 roles, KPI between function isn't suitable for us to hit the KPI, lack of bonuses and there are so much repetitive issues especially in operation team.
Parcel sorter
Good environment in the place
There is no cons for being parcel sorter
Autonomy over work and decision-making is high. High ability to prioritise learning and growth. You are allowed to work on different domains even if you don’t have prior experience. Exposure to different parts of the engineering stack. Generally, the technology stack is modern and relevant to what the industry is using.
Technical Ineptitude: Some Vice Presidents of engineering, lacking in technical prowess, lead with blindfolded eyes, unable to grasp the complexities of our field. Their incompetence drags down the entire engineering department, stifling progress and innovation. Sadly, many of the potential benefits above are overshadowed by the detrimental impact of our senior leaders. Disengaged Leadership: Meetings serve as mere theatrics for our Vice Presidents, who sit in clueless silence, detached from the pulse of our operations. Their absence of meaningful contribution fuels a culture of apathy and disconnection among team members. Global Expansion Failure: With misguided intentions, our leaders spearheaded the establishment of engineering centres in Vietnam, Palestine and now even India, only to sow seeds of discord and incompetence. These ventures have soured the once-promising global outreach, tarnishing our company's reputation and diminishing morale. Evaluation Vacuum: Amidst the chaos, our Vice Presidents neglect to implement a coherent evaluation framework for our engineering teams. This lack of accountability breeds confusion and mediocrity, leaving employees adrift without clear guidance or direction. Culture of Decline: As whispers of dysfunction spread, ninja descends into a quagmire of its own making. The erosion of trust and respect, fueled by our Engineering's leadership failures, signals a grim future for those who dare to remain aboard this sinking ship.
Area manager
There's a chance for you to get promoted
Sometimes micromanaging of higher ups. Concerns can take days-months to resolve if you have problem with your area, you will feel you are not supported
Senior associate
Friendly bosses, non-hierarchical, flexible work culture, great work-life balance
Low pay and tech side can be improved
- Amazing bosses - Opportunity to learn - Open communication - Best culture
- Low salary causing people to take the company as a stepping stone
Sales analyst
Fast paced and you can learn a lot.
Lots of arbitrary work in commercial.
Fleet assistant
Good to learn about logistics business
Overload work and the pay is not worthy
Business analyst
you get a lot of exposure from senior management
room for growth in cultivating a strong organizational culture
Business development
- young and energetic workers - hot benefits - hybrid policy - strategic location
- bad management (some teams) - hard to negotiate salary
Operations manager
hybrid work in singapore head quarters office
Weak C suites. Lack of Vision, Same problems year on year. Benchmarks are p80 in other words poor both in sales in operations
Senior software engineer-1
* Good work life balance * Good pay * Company culture not toxic * People around are fun and engaging * Company supports you in your growth
* Nothing that I can think of right now
Software engineer in test
They use Latest technology stack
The company is not stable and the cut-off come every year
Product designer
- Good, supportive scrum team - Friendly colleague - Can learn if you are starting out - Opportunities to work on interesting projects
-Inexperience middle management - Career development is slow - not a lot of good designers to learn from - Senior designer/ design lead/manager who don't even know design techniques (can be unprofessional. Not sure why he is still around. Need more accountability from managers) -Unfocused work ( sacrifice quality over speed)
Great colleagues, really nice people to work with
Work-life balance not ideal. Management not the best
Key account executive
Good experience for a first job
career progression can be unclear
Regional sales manager
Working environment is okay especially for new hires. Good place to start your carrer.
No dependents for HMO for executives.