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Swarovski Global Business
Manufacturing
Snapshot
365 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
4 / 8
Store manager
Decent pay, visual guidelines for displays, clear expectations
Lack of support from corporate, limited work life balance, online shopping is growing less foot traffic in stores.
Head of sales
Entrepreneurship Can do culture Development
Many org changes, little stability in teams
Director
It is not as shiny as their crystals
Political, toxic culture People are treated unfairly No career development unless you know the right people
Sales associate
Free jewellery and good discount
Disorganized manager but good retail company
Project engineer
Fixed working Hours are there
6 day a week. long commute
Keyholder
-The discount, -Accumulated knowledge on the company and the impact in the fashion industry, -Stepping stone if you want to get into Luxury Sales, -and great training initiatives.
-Strictness about clothing, constant updates about what is acceptable in the work place. You can and will be warned about something as simple as blue trousers that are not "company colours," -No competitive pay, -The incentive is team-based, which means you could meet your goals but if the rest of the team doesn't you lose out essentially. -Blackout periods.
Anonymous employee
Nice building, international environment, flexibility (it depends on your manager)
Not reliable (continuous restructuring) No fact-based decisions, rather emotional, based on pure family fights Processes completely messy Business units not aligned, everyone is pursuing its own benefit, even if this means another business unit will suffer No end to end responsibility People are not valued: you get promoted only if you know the right people, no meritocracy The values they claim are just words, not reflected in reality
Accountant
Good colleagues and good manager
No cons as of now
good pay, get bonus if targets are hit
boring, not much to do if shop is quiet
Sales consultant
The team is great and has each others back.
Understaffed so you end up doing a lot of overtime with last minute notices
Global jewerly place with international environment and interesting task
No contras from my side so far
Nice manager. Great employees. Room for growth
Low pay. Not enough hours.
Seasonal store assistant
- Training is online and easy to access. - Decent wage - Discount
- Sales targets were impossible to reach.
Consultant
Great team but too much pressure
Understaffed and bad senior management
Great team and massive discount
Excessive training and pressure for part time staff
Bonuses based on amount of hours worked, employee discount, overall easy and great job to have but not for long term
There really is no moving up in the company, barely any raises throughout the year, no commission
employee discount is pretty appealing
it really depends on your store manager
Manager
- good facilities - lots of workshop and training - employee discount
- everyone need the spotlight
i only worked there because my manager was nice to me
older employees have a superiority complex even if they're part-timers like you and way too many modules for a sales job
Staff get discounts on product
Shifts are not as flexible
Path for growth within the company.
Pay wage isn't inline with role.
Great brand, good training, team, good pay for student job
Not really anything to mention for cons. Weekend work but this is to be expected from any shift working.
Retail sales consultant
Long list sorry but y’all need to know - Relaxed atmosphere - Luxe jewelry that is nice to look at, try on and easy to sell to customers - FREE jewelry accommodation every quarter ($100 limit for PT employees, you choose from a list and pick one item under $100) - Corporate gave team beautiful crystal ornament during holiday season - Commission if store makes monthly budget, it requires teamwork and the register allows a transaction to be split between 3 employees - Vacation & Sick paid hours, they accumulate as you work albeit slowly - 50% EMPLOYEE DISCOUNT and Afterpay in-store! I had to become frugal I went a lil crazy ngl but you do have a yearly limit if I’m not mistaken - Sales goals for the store and yourself are relatively easy to achieve, obviously there are slow days but some days people spend hundreds if not thousands $$$ - Enjoyable time with co-workers and managers as the team is small if you’re in a boutique location - My store had private office/restroom so you’re not sharing it with customers nor dozens of employees for your break. It’s random to mention but ewwww I disliked previous retail jobs where customers blew UP the restroom… toilets clogged up toilet paper on the floor p00p stains omggggggggg no offense but it’s true!!
- Returns go against you, kinda demoralizing if you’ve sold well during your shift and then Mrs. Lady comes in with $1000 return bringing your sales down to the -negative. - Full time only available to ASM & SM - Sometimes inconsistent PT schedule - Raise was low sadly, a few pennies increase similar to lower end jobs I’ve worked for years ago
Will have staff jewellery to wear. High staff discount.
The worst commission scheme I ever see. There is a cap of commission and how much commission is really depends on how much is your basic. If they never change.
Fun place to work Interesting Cientele
Difficult Customers Lack of Strong Management
Assistant manager
I love the atmosphere and morals. I feel proud and at home and passionate about my job.
I would like transfer opportunities
Benefit Good communication Nice Colleagues Good Location
Bad salary Bad salary Small business
Health insurance for full time employees was good. Pay was acceptable, but not enough to live on as an only job for a single income household. It was easy retail work compared to clothing etc. Displays and inventory were easy to manage. Clients were very nice to work with.
In my day, employees worked alone a lot. I have heard that this policy has changed and I hope it is true. It was not safe or comfortable running a store alone. As a full time associate I covered for my manager during her maternity leave, doing much of her job, without training, compensation or the benefits of her position. This was a very poor and highly stressful policy.
Head of planning
Heritage and size of org
Constant politics, focus on cost-cutting, lack of innovation or growth mindset
flexible hours, I became the assistant manager while I was in college, I would say for a college student it is really not bad at all for $20 an hour. Pay was average, and you get to have that experience
They ask a lot from you, a lot of sales pressure coming from the top, conversion is a huge thing and most of the time customers are just looking but they want a lot more for the amount they pay you.
Commercial manager
Good work life balance, nice atmosphere
constant changes on strategic directions, too much "politics"
Pay was good and holidays
Bad management and team in that store only
Head of digital marketing
Used to have a close knit famiy feel to it, with some high performing small business units in the team. Some of the work was highly inspirational. Work life balance was great
Chaotic strategy - multiple changes in vision - mass reductions in work force
Lots of growth opportunities, excellent peers
Pay is rather Low tbh
-Paid time off -Flexibility (ish) -Discounts -Bonuses (if goals are made) -Diverse group (in retail stores only)
-Overworked -Unfair pay —Extremely low chance of getting a fair raise -Micromanaged -Sexist CEO -Biased and okay favorites, giving very little chance for people to grow Beautiful pieces, but the beauty isn’t worth feeling like a sheep in a fox den.
Harmonious team and working environment
Not much cons to be honest
Part time sles assistant zer hour
Good team to work with
They were always quite understaffed
Management
Staff discount. Bonus structure. Air conditioning.
Poor upper management structure. Matey matey culture. Incompetent.
Senior sales consultant
Friendly people and ability to progress
Salary is not that good
Free jewelry every few months Great direct manager and coworkers who were supportive Lots of training modules
Low pay (minimum wage) Standing on feet all day
Senior designer/creative lead
Good place to work in terms of colleagues and sense of team work. Challenging but rewarding.
Family run, strategy very fractured
Salary Monthly bonus Great staff discount
Bad management no support from team or management No follow up on concerns and complaints Never experienced the treat ment I received in a short time being in this company . Too much admin and paperwork .
Intern
decent pay for what it's worth
too much money for me to handle
Nice team environment. Flexible shifts arrangement. Staff discount.
Not much career progression as a sales consultant. Very difficult to pass through time during quiet seasons.
Sixty percent staff discount and variety of stock
high pressure to maintain KPIS- weekly reviews regarding this. small team therefore, expectation to be available all the time. management not considerate and back talks. Base pay and no matter how much you work, there is not many incentives. No room for growth.
60% staff discount Great company to work at depending on which branch/team
Staff treatment is not the same across different branch/team
Shop assistant
good management, easy stock increases, supply chain good
old stock held for a long time
- The employees and environment were nice
- No commission, bonus or anything extra
Customer service executive
Good Environment to work in
Less opportunities for Career Growth
Vp of sales
Was collaborative and quite hands-on as we navigated a lot of Global Changes including COVID.
Had some internal politics and unusual boundaries between departments.