Swarovski Global Business Employee Reviews & Ratings

There is no appreciation and worklife balance

Late mall hours for closing shifts

Management will make or break your team. Staff retention will also depend on who your store manager is. Swarovski is wonderful magical company but the policies can be unclear and sometimes it feels like all managers interpret it differently.

Salary, but this is outweighed by the bonus scheme

Too much politics Lack of vision Lack of clarity in Roles and Responsibilities Backstabbing

Con - people can get aggresive and mean

You work on public holidays

No opportunities to grow within company

the salary is low in my opinion

Lack of progression, Poor salary

senior management seem to not have a clue at some times

No really only that you can’t really grow as much as you want if the people in this positions won’t let you in the door

No cons for this job.

higher ups are hiring their friends so it’s a band of people who used to work together over 15 years ago who are now controlling a section of the company and protecting each other. Manager for my store had a month of training before taking over the store and a month in the store to get situated yet doesn’t know how to do anything and doesn’t want to learn, just wants other employees to do the work for them. doesn’t even know where stock in the store is. badmouths other managers and reveals sensitive information easily. makes inappropriate judgmental comments about potential hires and coworkers. lies compulsive lying. Talks much more than they work. Shopping seems to be their first priority. doesn’t want to take responsibility for anything nor do they show management skills despite having years of experience as a manager. complains about doubles and spoke of leaving for two hours to go shopping and just coming back when they have to close the store. they also have a major problem gossiping to other outside employees about their staff. Used to love working for swarovski but this is the perfect example of needing to choose who you hire and promote carefully. Also swarovski doesn’t like to give raises!

Company is family run, political changes

Unstable situation, poor salary, pressure etc

Micromanagement with not much practical guidance, no career opportunities

low pay for luxury brand

Big emphasis on KPIs and learning about store procedures

salary is very low compare with others

Well, unless you’re personal friend with the upper management, or you like to talk a lot around looking like you do everything or being the classic opportunist you can forgive to be recognized and promoted. In many years I’ve seen the worst being promoted simply because personally we’ll connected with the top management. Unskilled people running whole departments and doing big damage. Huge salary gap if you come from abroad… they’ll heavily underpay you if you don’t come from Switzerland.

For the amount of work and dedication that they expect, the salary or salary raises that they give are not great

Pay was low and no commission

I think that we are not in the direction for tomorrow

Toxic No commission Lying about bonuses No advancement

Bonuses are hard to hit in outlet stores compared to full price stores which have low targets.

bad management and poor communication from their side

typically New York elitism amongst colleagues

The current state of upper management at Swarovski in London is not a place to be at the moment. Unnecessary rules in place in each store. Especially working in the Oxford Street flagship store, management is more out there to discipline you over helping, so good luck working comfortably there. Any small issue that can come up will lead to a full blown investigation and recorded meeting which is out of order and you’re almost treated as a criminal in these meetings.

boring no career progression management can be difficult

emmm bonus is hard to get

Need more compelling values to the employees

Sometimes difficult to hit sales, slight pressure from management.

The commission structure was a little strange!

Manager is very picky with who gets hours. Picks and chooses whoever without any consideration.

Not all departments are great

Management was awful and issues ignored

Shift basis and limited holiday day but as expected for retail role.

politics, career development, to many restructurings

Some upper management can be inconsistent in leadership style. 2. Occasional favoritism or unequal treatment among staff. 3. Work environment can be challenging if management isn’t supportive. 4. High-pressure during peak seasons (holidays, promotions). 5. Limited advancement in certain locations depending on store size.

Poor pay Unsociable hours Constant shop floor changes Poor quality of products

They only hire part time Not getting many hours You’ll be blamed for theft despite 90% of the jewelry not being in lockable cases.

Slow progression, low salary, work life balance

a lot of down time pressure to sell

How the company handles the current changes are unprofessional and messy. Cluster and regional management has been changed, promotions and hiring are being based on friendships and not on skills and talents.

With an extensive list of rules and procedures, the staff have no autonomy.

Low salary and a lot of work

Need remember product knowledge a lot

Lack off effective management Micro managing by non management staff Bullying and task dumping

No cons to the job.