Swift Support Services Malaysia

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team work become tough after company change to agile

Highly political management teams, lack of diversity in management positions (mostly European white men even in Asia and the Americas).

Salary not very satisfying, working environment is not very fancy

tenure plays a big role

Lack ability to recruit top notch candidate, aging technologies are still in place with slow pace in adapting new technologies.Being heavy on benefit company, SWIFT monetary compensation lack the competitiveness and often $15-30K below big players in the area. Hence, there isn't that many top-notch candidate accepted offer from SWIFT. This trend of lack of cream of the crop pool of talent is effecting SWIFT future R&D innovation and adaptation of new technologies. Open environment + No cubical = an open zoo with no privacy and very distracted environment = down in productivity since engineer can't concentrate.

Slower paced than Fintechs, excessive bureaucracy at every turn- unlikely to be using / learning leading edge technologies. With agile model can be stuck for years in specific squad with little opportunities for career development Very siloed in terms of teams - job satisfaction highly dependent on where assigned.

Pay can be low starting out for how much work is put in, and because of that people are constantly leaving for other companies which leaves some teams with too few people. They have a hybrid policy, 2 days in office a week. It's not so bad as the office is nice except that the US-based offices are located in a high-cost-of-living area, so a lot of your pay goes to the cost of living.

Perks and benefits can be more attractive

ensure staff are well renumerated