Zurich Services Malaysia Sdn. Bhd. Employee Reviews & Ratings

Pay, location outside of city

Have a great environment open culture

No disadvantage at this moment

Travels abroad not allowed anymore, means your international network will rely just on teams. Management very conservative

A very large organization so sometime you will just be a number when corporate decisions are made

There are no cons really

Can get quite busy during peak

Salaries below market Workloads Certain areas under resource strain

Too many people involved in projects

North Sydney location Flat structure

No downsides to working for Zurich

I don’t have any cons

No cons so far. Been here two years and happy with the experience

Could be paid more sometimes

Corporate environment, slow change, not as much room for growth once you hit a certain level

Restrictive underwriting guidelines and low bonuses

Salary could be higher Busy Training can be slow at times

I have very few negative things to say

Work life balance Salary increases

Not many cons, more drive would be great

There is a lot of managers

Lacking organization when it comes to transferring knowledge to new hires which make the training process unnecessarily long

Claims is severely under staffed. The workload, stress, and unreasonable expectations are unsustainable.

Poor work-life balance Below market average for pay Occasionally long hours

Understaffed at times, constantly changing metrics

The digital business is very poorly managed and the department culture is toxic.

Even thought it is a Multinational Company, it is hard to move to other countries

Hard to climb the ladder

Lack of clarity of career progression

High expectations on some critical roles

If you don’t live in North Sydney it’s further from the west

No room for growth / career progression in company

Can be monotonous, people in their roles a very long time

Awful team environment. Entire team are contractors based on another continent - time difference is a big problem. Not a particularly friendly or helpful group, very difficult to get information. Thousands of pages of documentation, all either outdated or geared toward auditing - nothing to help with doing the job. Colleagues very slow to offer support when asked. Many, many middle managers. Pushy PMs. No induction. Practically no guidance on systems used.

can be very stress due to some seniors management

Pays at best average in the market

Constant processing changes and lack of support from managers , Would rather retain then empathize with clients

No cons in such time

- good management is highly dependent on the team

It uses very old fashioned software frameworks Not to many opportunities to innovate or implement new software

Little bit boring over time

Hybrid working and cost of living did not suit

Upper management does not fully understand administrative load of individual underwriters

Large organisation so change can be slow

The company is going down to dogs now with intense scrutiny on productivity

Plays politics, will throw you under the bus, production is more important than BNM regulations

More money to be earned elsewhere

I don't think there could be any better place than Zurich Insurance to work in.

North Sydney is not as convenient as CBD

Minor question about the motivation of the main stakeholders.. But it's minor anyway