Zurich Services Malaysia Sdn. Bhd. Employee Reviews & Ratings

Wonderful place to work. Zurich is an exceptional global citizen, strong values and integrity, fantastic employer.

Great line manager, challenging work

Amazing learning opportunities to advance career, supportive team, very inclusive, no micromanaging, overall a fun environment to work in

Good management and collaboration among departments, not too heavy workload

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Just hit 8 years at Zurich- great place to work

The people were great to work with

IT and business are working close together, good people (PO - Dev - BA)

Good experience and some very knowledgeable staff

Medium size company in Singapore with many opportunities to grow

Flexible working and excellent benefits

Nice people with flexible working policy

Amazing work culture, opportunities for growth, and team members.

Work-life balance. Not super busy at work.

I would like to share some insights regarding my experience since joining the company in August 2024. Prior to my current role, I was laid off from QBE in July 2024 due to organizational changes. Joining the company during a period of structural transformation has presented certain challenges, particularly in the training processes, which appeared to be still in development at that time. During my tenure from August to March 7, I have observed a notable amount of turnover within the team. In the initial months, I received a substantial volume of claims, which was overwhelming as I was still acclimating to the company’s culture and systems. The influx of claims during the holiday months of November and December further complicated my adjustment. It is important to highlight a perceived gap in management planning regarding staff availability during peak periods. The number of employees on leave at that time resulted in an excessive workload for the remaining staff, making it difficult to address both existing and incoming claims adequately. Additionally, I was supporting a colleague who was on an extended vacation during this timeframe. While I proactively sought resources independently, I found that the supervision I received did not fully align with my needs. The focus seemed to be more on the adjusters involved in litigation rather than on my integration and workload management. I appreciate the opportunities to participate in performance reviews and have learned from the feedback provided. However, frequent changes in supervisory personnel have made it challenging to navigate my responsibilities effectively. My concern centers on the feedback regarding my claim management, as it can be increasingly difficult to meet expectations when the management framework and staffing levels are not fully optimized. This current review reflects the lowest assessment I have received throughout my career at the six-month mark, which is unexpected given my previous experiences in similar roles. While I acknowledge my accountability in this process, it is essential for management to ensure that the team is adequately supported and staffed to handle the workload effectively. Overall, I believe that Zurich is a commendable organization to work for. However, there are areas within the management structure and employee support systems that could benefit from enhancement to prevent employee overload and ensure more efficient claim handling.

Good work culture and benefits

Great colleagues and office location

You have Actuarial study support

Good place to improve yourself.

You can learn many things in a field if you work hard enough

None, no pros whatsover, none.

Nice base, chilled environment, excellent colleagues

Flexible working locations. Good benefits.

* Convenient location * Good pay * Hybrid work schedule * Office ammenities

Full-time employees receive generous benefits.

You learn a lot in a short time, salary is amazing and always more than above of the industry average in insurance and banking.

Good atmosphere to work nice place to work with insurance plans with benefits

They Offered Flexible work hours

felxible working hours and all good

Look after people Good range of benefits

Working balance Salary Days off Environment at work

You generally can 100 percent ignore work when off-shift. You quickly can valuable experience regarding current affairs

Lovely people and relaxed expectations

Hybrid working mode & near to public transport & mall. Benefits seem to be better than most other companies out there especially if you plan to stay long term or until you’re old and ready to retire. That’s why there’s a lot of senior staffs.

Great team culture and great flexibility

Great employee benefits added each year

Don't have there. Only busy, doing nothing

Acceptable working environment, work life balance

Flexible work schedule in NY

Salary tech stack laptop colleagues

Has young agile IT Team

good work life balance and team culture

Great benefits, free lunch, insurance discounts, sick pay, top up maternity pay ect

Our culture is the most important thing for My carreer

We get freedom to implement our ideas and be creative at work

Good people and culture Good work life balance

Good company to work for. Good benefits.

good package with good culture

Good company to work for

team is nice and friendly