Agency Operations Manager at Zurich Life Insurance Malaysia Berhad - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Operations jobs.
Role Summary
The Agency Operations Manager is responsible for supporting strategic initiatives to enhance agency performance. This role focuses on productivity, digital transformation, and portfolio growth in the motor insurance segment, ensuring agents are well-supported and aligned with business objectives.
Job Description
In this role, the Agency Operations Manager will engage in day-to-day operations that involve coordinating cross-functional projects and optimizing service processes. The work environment is collaborative, requiring close interaction with internal stakeholders to deliver consistent results.
Key Responsibilities:
- Support strategic initiatives to enhance agency performance.
- Coordinate cross-functional projects to improve productivity.
- Optimize service processes for efficiency and effectiveness.
- Enable agents through system enhancements and training.
- Monitor agent performance and provide necessary feedback.
- Collaborate with internal stakeholders to align objectives.
- Drive digital transformation initiatives within the agency.
Job Requirements
Bachelor's degree in Business Administration or related field.
5+ years of experience in operations management or related roles.
Strong project management skills.
Excellent communication and interpersonal skills.
Proficiency in digital tools and marketing strategies.
Ability to analyze and optimize processes.
Experience in the insurance industry is a plus.
Agency Operations Manager - Frequently Asked Questions
What is the salary for a Agency Operations Manager at Zurich Life Insurance Malaysia Berhad in Kuala Lumpur?
Zurich Life Insurance Malaysia Berhad has not disclosed the salary for this role.
Where is this Agency Operations Manager job located?
This Agency Operations Manager position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Agency Operations Manager role?
Zurich Life Insurance Malaysia Berhad is looking for Bachelor's degree in Business Administration or related field.; 5+ years of experience in operations management or related roles.; Strong project management skills..
How do I apply for this Agency Operations Manager job at Zurich Life Insurance Malaysia Berhad?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Zurich Life Insurance Malaysia Berhad
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Agency Operations Manager Salary at Zurich Life Insurance Malaysia Berhad
Zurich Life Insurance Malaysia Berhad has not disclosed the salary for this role.
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