Assistant Outlet Manager – Connexion Holdings Sdn Bhd
Role Summary
The Assistant Outlet Manager is responsible for supporting the Outlet Manager in ensuring smooth, efficient, customer-focused, and profitable operations of the restaurant. This role involves operational management, team leadership, and guest relations in a fast-paced dining environment.
Job Description
In this role, you will assist in the daily operations of the restaurant, ensuring that all team members deliver exceptional service to guests while maintaining operational efficiency. You will work closely with the Outlet Manager to implement strategic initiatives and foster a positive team culture.
Key Responsibilities:
- Support the Outlet Manager in daily operational management.
- Lead and train team members to ensure service excellence.
- Foster positive guest relations and address customer inquiries.
- Monitor and maintain inventory control and cost management.
- Implement and uphold food safety and hygiene standards.
- Utilize POS systems for reporting and sales analysis.
- Motivate and develop team members to achieve performance goals.
Job Requirements
Diploma or Degree in Hospitality Management, Business Management, Restaurant Management, or related field preferred.
Relevant certifications in food safety/hygiene are a plus.
Minimum 2–4 years of experience in F&B operations, preferably in restaurants, cafés, or hotel outlets.
Prior experience in a supervisory or team lead role is strongly preferred.
Strong communication skills in English; Bahasa Malaysia and other languages a plus.
Flexible and able to work evenings, weekends, and public holidays.
Quick Info
Company
Connexion Holdings Sdn Bhd
Location
Kuala Lumpur
Salary
MYR 6000 - 6500
Skills Required
7 skills
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Required Skills
Leadership
Customer Service
Problem-Solving
Inventory Control
Cost Management
Sales Analysis
Communication
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