副店长 ASSISTANT RESTAURANT MANAGER (Selangor) – SKYLINE CATERING SDN BHD
Role Summary
The Assistant Restaurant Manager is responsible for ensuring exceptional guest experiences and efficient restaurant operations. This role involves leading a team, managing service quality, and fostering a positive dining environment.
Job Description
As an Assistant Restaurant Manager, you will attend to guests' needs and complaints promptly and professionally, leading by example. Your role includes supervising food and beverage service, resolving service failures, and ensuring adherence to company SOPs. You will also participate in stock taking and recommend improvements to management.
Key Responsibilities:
- Supervise food and beverage service to ensure high standards.
- Address guest complaints and needs promptly and professionally.
- Lead by example to foster a positive team environment.
- Ensure adherence to company SOPs and service standards.
- Participate in stock taking and inventory management.
- Recommend improvements to management based on observations.
- Collaborate with the management team on various operational duties.
Job Requirements
Minimum of 1-2 years of experience in the Food & Beverage industry.
Excellent communication and interpersonal skills.
Basic competency in Excel, Word, and PowerPoint.
Strong initiative and leadership skills.
Ability to build lasting relationships with guests.
Quick Info
Company
SKYLINE CATERING SDN BHD
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Leadership
Communication
Interpersonal Skills
Problem Solving
Team Management
Customer Service
Time Management
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