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Associate Talent Acquisition (Customer Relation Management) – TROOPERS

TROOPERS
Kuala Lumpur
Salary: Undisclosed

Role Summary

The Associate Talent Acquisition (Customer Relation Management) is responsible for cultivating and sustaining strong relationships with key accounts related to the Troopers App. This role involves proactive engagement to ensure customer satisfaction and retention while collaborating with various teams to optimize client app usage.

Job Description

In this role, you will engage with clients daily, addressing their needs and providing tailored solutions to enhance their experience with the Troopers App. You will work in a dynamic environment, collaborating with sales, product development, and marketing teams to drive customer success. *Key Responsibilities:* - Cultivate and maintain strong relationships with key accounts. - Understand client goals and address challenges effectively. - Provide tailored solutions to enhance app usage. - Conduct regular account reviews to assess performance. - Identify improvement opportunities for clients. - Collaborate with sales, product development, and marketing teams. - Identify upselling opportunities based on client needs. - Stay updated on industry trends to provide relevant insights.

Job Requirements

Previous experience in a similar role is preferred.

Strong communication skills in English and Malay.

Excellent Microsoft Office skills, especially in Excel and PowerPoint.

Solid problem-solving and critical thinking abilities.

Resourceful with a high level of initiative.

Ability to manage multiple projects in a fast-paced environment.

Fresh graduates are welcome to apply.

Quick Info

Company

TROOPERS

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

8 skills

Click to submit your application

Required Skills

1

Customer Relationship Management

2

Communication

3

Problem-Solving

4

Critical Thinking

5

Microsoft Excel

6

Microsoft Powerpoint

7

Initiative

8

Project Management

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