Customer Service Cum Admin (Mandarin Speaker) – PT Wealth Consultancy Sdn Bhd

The role involves managing customer inquiries through various communication channels while ensuring organized and efficient administrative support. Strong communication and organizational skills are essential for providing excellent customer service.

As a Customer Service Cum Admin, you will be the first point of contact for our clients, addressing inquiries through various channels such as WhatsApp, phone, and email. Your role will involve providing accurate information, resolving issues, and ensuring customer satisfaction. You will also be responsible for maintaining organized records and managing administrative tasks efficiently. Attention to detail and a proactive approach are essential to succeed in this position, as you will be contributing to a positive customer experience while supporting the team with various administrative duties.