Customer Service Executive (Normal Working Hours) at Intelek Staffing Services Sdn. Bhd. - Selangor
Role Summary
The Customer Service Executive is responsible for managing customer inquiries and resolving issues. This role involves engaging with customers through various channels to ensure a high level of satisfaction and collaborating with other departments to enhance service delivery.
Job Description
As a Customer Service Executive, you will handle daily customer interactions, providing product information and resolving issues in a fast-paced environment. You will document interactions and participate in training sessions to improve your skills and contribute to team goals.
Key Responsibilities:
- Manage customer inquiries through various communication channels.
- Resolve customer issues effectively and efficiently.
- Provide accurate product information to customers.
- Document customer interactions and feedback.
- Collaborate with other departments to improve service delivery.
- Participate in training sessions to enhance personal and team skills.
- Maintain a positive and professional demeanor in all interactions.
Job Requirements
Minimum SPM or equivalent qualification.
Previous experience in customer service is an advantage.
Strong communication skills in English and Malay.
Ability to handle customer complaints effectively.
Proficient in using computer systems and software.
Team player with a positive attitude.
Willingness to work in a fast-paced environment.
Quick Info
Company
Intelek Staffing Services Sdn. Bhd.
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem Solving
Teamwork
Adaptability
Time Management
Computer Proficiency
Customer Service Executive (Normal Working Hours) Salary at Intelek Staffing Services Sdn. Bhd.
Intelek Staffing Services Sdn. Bhd. has not disclosed the salary for this role. Customer Service Executive (Normal Working Hours) positions in Selangor typically pay RM1,000–RM6,000 per month, based on the 48 comparable vacancies currently listed on SuperJobs.
How to Apply for This Customer Service Executive (Normal Working Hours) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Intelek Staffing Services Sdn. Bhd. asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-16, so apply early.
Customer Service Executive (Normal Working Hours) - Frequently Asked Questions
What is the salary for a Customer Service Executive (Normal Working Hours) at Intelek Staffing Services Sdn. Bhd. in Selangor?
Intelek Staffing Services Sdn. Bhd. has not disclosed the salary for this role. Customer Service Executive (Normal Working Hours) positions in Selangor typically pay RM1,000–RM6,000 per month, based on the 48 comparable vacancies currently listed on SuperJobs.
Where is this Customer Service Executive (Normal Working Hours) job located?
This Customer Service Executive (Normal Working Hours) position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Executive (Normal Working Hours) role?
Intelek Staffing Services Sdn. Bhd. is looking for Minimum SPM or equivalent qualification.; Previous experience in customer service is an advantage.; Strong communication skills in English and Malay..
How do I apply for this Customer Service Executive (Normal Working Hours) job at Intelek Staffing Services Sdn. Bhd.?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-16.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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