Customer Service Intern at Electrolux Home Appliances Sdn. Bhd. (Global Shared Service Center) - Kuala Lumpur

The Customer Service Intern is responsible for engaging with customers to address inquiries and resolve issues efficiently. This role provides an opportunity to gain hands-on experience in a dynamic environment while collaborating with team members to enhance customer satisfaction.

As a Customer Service Intern, you will interact with customers daily, ensuring their inquiries are addressed and issues are resolved promptly. You will assist in maintaining high service standards and work closely with your team to streamline processes and improve the overall customer experience.

Key Responsibilities:

• Engage with customers to address inquiries and resolve issues.
• Assist in maintaining high service standards.
• Collaborate with team members to enhance customer satisfaction.
• Streamline processes to ensure a positive experience for clients.
• Document customer interactions and feedback.
• Support the team in various administrative tasks.
• Participate in training sessions to improve service skills.