Customer Service (Online Sales) – Agro Tech Asia Sdn Bhd
Role Summary
The Customer Service role involves responding to customer inquiries through various channels, ensuring timely and effective communication while maintaining high satisfaction levels. Strong communication and problem-solving skills are essential for success.
Job Description
As a Customer Service representative for Agro Tech Asia Sdn Bhd, you will be the first point of contact for our customers, addressing their inquiries through various channels including chat, WhatsApp, email, and phone. Your role is crucial in ensuring that all customer interactions are handled efficiently and within the expected response time. You will need to provide accurate information, resolve issues, and maintain a positive customer experience. Your ability to communicate effectively and manage multiple inquiries will contribute significantly to our customer satisfaction goals.
Job Requirements
Minimum SPM / Diploma in any field
Strong communication skills in English and Bahasa Malaysia
Experience in customer service or sales is an advantage
Proficient in using chat and messaging applications
Ability to work in a fast-paced environment
Good problem-solving skills
Basic computer skills and familiarity with email
Willingness to learn and adapt
Quick Info
Company
Agro Tech Asia Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 2000 - 3300
Skills Required
7 skills
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Required Skills
Customer Service
Communication
Problem-Solving
Multitasking
Adaptability
Computer Skills
Time Management
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