Customer Service at BIT BY BIT - Selangor
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Customer Service jobs.
Role Summary
The Customer Service Executive is responsible for providing prompt, professional, and efficient support to users, agents, and partners. This role plays a crucial part in ensuring customer satisfaction and maintaining the integrity of financial transactions.
Job Description
In this role, you will engage with customers daily, addressing their inquiries and resolving issues in a fast-paced environment. You will collaborate with various departments to escalate technical or financial cases as needed.
Key Responsibilities:
- Provide prompt and professional support to users, agents, and partners.
- Respond to customer inquiries and resolve issues efficiently.
- Verify transactions and ensure accuracy in financial data.
- Escalate technical or financial cases to relevant departments.
- Maintain a high level of customer satisfaction through effective communication.
- Handle sensitive financial and transaction data with discretion.
- Multitask effectively in a dynamic work environment.
Job Requirements
1–3 years of experience in customer service preferred.
Experience in handling payment or transaction systems is an advantage.
Strong communication and interpersonal skills.
Detail-oriented, analytical, and trustworthy with financial data.
Bilingual ability (English, Chinese) preferred.
Customer Service - Frequently Asked Questions
What is the salary for a Customer Service at BIT BY BIT in Selangor?
BIT BY BIT lists this Customer Service role at RM5,000–RM8,000 per month.
Where is this Customer Service job located?
This Customer Service position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service role?
BIT BY BIT is looking for 1–3 years of experience in customer service preferred.; Experience in handling payment or transaction systems is an advantage.; Strong communication and interpersonal skills..
How do I apply for this Customer Service job at BIT BY BIT?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
BIT BY BIT
Location
Selangor
Salary
MYR 5000 - 8000
Skills Required
7 skills
Required Skills
Customer Service Salary at BIT BY BIT
BIT BY BIT lists this Customer Service role at RM5,000–RM8,000 per month.
How to Apply for Similar Customer Service Roles
- This job is no longer accepting applications.
- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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