Customer Service Specialist (Business Care) – Black & Decker Asia Pacific (Malaysia) Sdn. Bhd.
Black & Decker Asia Pacific (Malaysia) Sdn. Bhd.
Global Business Services
Role Summary
The Customer Service Specialist (Business Care) provides support to business customers by handling inquiries and resolving issues to ensure satisfaction. The role involves communication primarily through phone and email. The specialist works within a team and applies basic customer service principles to address customer concerns.
Job Description
The role of Customer Service Specialist (Business Care) involves providing customer service support within a business care context. The specialist will handle customer inquiries and assist in resolving issues to ensure customer satisfaction.
Job Requirements
Effective communication skills.
Ability to work well in a team.
Basic knowledge of customer service principles.
Problem-solving skills to address customer concerns.
Attention to detail and organizational abilities.
Quick Info
Company
Black & Decker Asia Pacific (Malaysia) Sdn. Bhd.
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Customer Service
Communication
Teamwork
Problem Solving
Organizational Skills
Customer Inquiry Handling
Issue Resolution
Customer Satisfaction Management
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