Customer Success Mgmt Specialist - English speaking at Accenture Malaysia - Selangor
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Customer Service jobs.
Role Summary
The Customer Success Management Specialist is responsible for leading and managing customer engagement to achieve revenue and consumption targets. This role significantly impacts customer strategy and growth by fostering strong relationships with Microsoft programs and solutions.
Job Description
In this role, you will engage with customers daily, guiding them to optimize their use of cloud solutions and ensuring alignment with their business needs. You will collaborate with both technical and non-technical stakeholders to drive customer success and satisfaction.
Key Responsibilities:
- Lead customer engagement initiatives to achieve revenue targets.
- Analyze customer usage data to identify development needs.
- Provide strategic guidance on Microsoft programs and solutions.
- Collaborate with stakeholders to align technical solutions with customer goals.
- Conduct architectural design sessions to develop modernization roadmaps.
- Cultivate customer affinity and drive growth through best practices.
- Optimize customer outcomes by enhancing cloud consumption strategies.
Job Requirements
Strong communication skills in English.
Experience in managing customer relationships.
Understanding of cloud consumption and usage analysis.
Knowledge of Microsoft Azure and cloud solutions.
Ability to collaborate with diverse teams.
Experience in developing architectural solutions based on business needs.
Customer Success Mgmt Specialist - English speaking - Frequently Asked Questions
What is the salary for a Customer Success Mgmt Specialist - English speaking at Accenture Malaysia in Selangor?
Accenture Malaysia has not disclosed the salary for this role. Customer Success Mgmt Specialist - English speaking positions in Selangor typically pay RM1,400–RM10,000 per month, based on the 10 comparable vacancies currently listed on SuperJobs.
Where is this Customer Success Mgmt Specialist - English speaking job located?
This Customer Success Mgmt Specialist - English speaking position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Success Mgmt Specialist - English speaking role?
Accenture Malaysia is looking for Strong communication skills in English.; Experience in managing customer relationships.; Understanding of cloud consumption and usage analysis..
How do I apply for this Customer Success Mgmt Specialist - English speaking job at Accenture Malaysia?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Accenture Malaysia
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Customer Success Mgmt Specialist - English speaking Salary at Accenture Malaysia
Accenture Malaysia has not disclosed the salary for this role. Customer Success Mgmt Specialist - English speaking positions in Selangor typically pay RM1,400–RM10,000 per month, based on the 10 comparable vacancies currently listed on SuperJobs.
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