Customer Success Mgmt Specialist – Accenture Malaysia
Accenture Malaysia
Technology-Software
Role Summary
This role entails leading and managing customer engagements to meet revenue and consumption goals using Microsoft cloud solutions. The specialist will analyze customer usage, guide strategy, and collaborate with stakeholders to develop and implement cloud solutions on Azure. Strong communication and technical skills are required to support customer growth and address challenges.
Job Description
This role involves leading and managing customer engagement to achieve revenue and consumption targets. The specialist will guide customer strategy using best practices to foster growth and customer affinity with Microsoft solutions. They will analyze customer usage, provide feedback on needs and blockers, and drive increased consumption of cloud and support services. The role includes applying technical knowledge to create modernization roadmaps, architecting solutions, running design sessions, and collaborating with stakeholders to develop cloud solutions on Azure.
Job Requirements
Strong communication skills in Korean and English.
Ability to lead and manage customer engagements.
Knowledge of Microsoft programs and cloud solutions.
Analytical skills to evaluate customer usage and needs.
Technical understanding to architect and implement IT solutions.
Ability to collaborate with internal teams and external stakeholders.
Problem-solving skills to address customer blockers and drive consumption.
Quick Info
Company
Accenture Malaysia
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Customer Engagement
Revenue Management
Customer Strategy
Data Analysis
Solution Architecture
Cloud Computing
Stakeholder Collaboration
Technical Roadmap Development
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances