Customer Success Mgmt Specialist (Mandarin Speaker) at Accenture Malaysia - Selangor
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Customer Service jobs.
Role Summary
The Customer Success Management Specialist (Mandarin Speaker) is responsible for leading and managing customer engagement to achieve revenue and consumption targets. This role plays a crucial part in guiding customer strategy and fostering affinity with Microsoft programs and solutions to drive impact and future growth.
Job Description
In this role, you will engage with customers daily, analyzing their usage and needs to enhance their experience with cloud services. You will collaborate with various stakeholders to architect solutions that align with business and IT requirements.
Key Responsibilities:
- Lead customer engagement initiatives to achieve revenue targets.
- Analyze customer usage data to identify growth opportunities.
- Develop modernization roadmaps based on customer needs.
- Architect cloud solutions aligned with business objectives.
- Collaborate with Cloud Solution Architects to design effective solutions.
- Optimize customer consumption of cloud and support services.
- Foster strong relationships with customers to enhance satisfaction.
Job Requirements
Bachelor's degree in a relevant field.
Experience in customer success or account management.
Proficiency in Mandarin.
Knowledge of cloud services, particularly Azure.
Strong analytical skills to assess customer needs.
Excellent communication and collaboration skills.
Customer Success Mgmt Specialist (Mandarin Speaker) - Frequently Asked Questions
What is the salary for a Customer Success Mgmt Specialist (Mandarin Speaker) at Accenture Malaysia in Selangor?
Accenture Malaysia has not disclosed the salary for this role. Customer Success Mgmt Specialist (Mandarin Speaker) positions in Selangor typically pay RM1,400–RM10,000 per month, based on the 10 comparable vacancies currently listed on SuperJobs.
Where is this Customer Success Mgmt Specialist (Mandarin Speaker) job located?
This Customer Success Mgmt Specialist (Mandarin Speaker) position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Success Mgmt Specialist (Mandarin Speaker) role?
Accenture Malaysia is looking for Bachelor's degree in a relevant field.; Experience in customer success or account management.; Proficiency in Mandarin..
How do I apply for this Customer Success Mgmt Specialist (Mandarin Speaker) job at Accenture Malaysia?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Accenture Malaysia
Location
Selangor
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Customer Success Mgmt Specialist (Mandarin Speaker) Salary at Accenture Malaysia
Accenture Malaysia has not disclosed the salary for this role. Customer Success Mgmt Specialist (Mandarin Speaker) positions in Selangor typically pay RM1,400–RM10,000 per month, based on the 10 comparable vacancies currently listed on SuperJobs.
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