Customer Support Agent (Online) – Agro Tech Asia Sdn Bhd
Role Summary
The Customer Support Agent will respond to customer inquiries via multiple channels, ensuring timely and effective communication while addressing issues and providing information to enhance customer satisfaction.
Job Description
As a Customer Support Agent at Agro Tech Asia Sdn Bhd, you will be the first point of contact for our customers, addressing their inquiries through various channels including chat, WhatsApp, email, and phone. Your role is crucial in ensuring that all customer interactions are handled promptly and professionally, maintaining the expected response times. You will need to demonstrate excellent communication skills and a strong understanding of our products and services to provide effective support. Your ability to resolve issues and provide accurate information will contribute significantly to customer satisfaction and loyalty.
Job Requirements
Minimum SPM / Diploma in any field
Strong communication skills in English and Malay
Familiarity with customer support tools and platforms
Ability to work in a fast-paced environment
Good problem-solving skills
Basic computer skills and proficiency in Microsoft Office
Willingness to learn and adapt to new technologies
Quick Info
Company
Agro Tech Asia Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 2000 - 3300
Skills Required
6 skills
Click to submit your application
Required Skills
Communication
Problem-Solving
Customer Service
Adaptability
Time Management
Computer Proficiency
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances