Customer Support Agent (Online) at Agro Tech Asia Sdn Bhd - Wp Kuala Lumpur
Role Summary
The Customer Support Agent is responsible for providing exceptional support to customers through various communication channels. This role is vital in ensuring customer satisfaction and loyalty by addressing inquiries and resolving issues promptly and professionally.
Job Description
As a Customer Support Agent at Agro Tech Asia Sdn Bhd, you will engage with customers daily, utilizing chat, WhatsApp, email, and phone to address their inquiries. You will work in a dynamic environment where your communication skills and product knowledge will be essential in delivering effective support.
Key Responsibilities:
- Respond to customer inquiries through multiple channels.
- Resolve customer issues efficiently and effectively.
- Maintain expected response times for all interactions.
- Provide accurate information about products and services.
- Document customer interactions and feedback.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and support tools.
Job Requirements
Minimum SPM / Diploma in any field
Strong communication skills in English and Malay
Familiarity with customer support tools and platforms
Ability to work in a fast-paced environment
Good problem-solving skills
Basic computer skills and proficiency in Microsoft Office
Willingness to learn and adapt to new technologies
Quick Info
Company
Agro Tech Asia Sdn Bhd
Location
Kuala Lumpur
Salary
MYR 2000 - 3300
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem-Solving
Time Management
Adaptability
Microsoft Office
Active Listening
Customer Support Agent (Online) Salary at Agro Tech Asia Sdn Bhd
Agro Tech Asia Sdn Bhd lists this Customer Support Agent (Online) role at RM2,000–RM3,300 per month.
How to Apply for This Customer Support Agent (Online) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Agro Tech Asia Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-26, so apply early.
Customer Support Agent (Online) - Frequently Asked Questions
What is the salary for a Customer Support Agent (Online) at Agro Tech Asia Sdn Bhd in Kuala Lumpur?
Agro Tech Asia Sdn Bhd lists this Customer Support Agent (Online) role at RM2,000–RM3,300 per month.
Where is this Customer Support Agent (Online) job located?
This Customer Support Agent (Online) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Support Agent (Online) role?
Agro Tech Asia Sdn Bhd is looking for Minimum SPM / Diploma in any field; Strong communication skills in English and Malay; Familiarity with customer support tools and platforms.
How do I apply for this Customer Support Agent (Online) job at Agro Tech Asia Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-26.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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