Digital Data Reviewer – Accenture Malaysia
Accenture Malaysia
Technology-Software
Role Summary
This role is for a Digital Data Reviewer specializing in Mandarin and supporting the Hakka dialect within the Trust & Safety domain. The position involves analyzing and reviewing user-generated multimedia content to ensure online safety and adherence to client guidelines.
Job Description
This role involves working as a Digital Data Reviewer specializing in Mandarin with support for the Hakka dialect within the Trust & Safety domain. The position requires analyzing and reviewing user profiles, audio, videos, and text-based content to maintain online safety and quality by following client guidelines and policies. The role may involve exposure to sensitive and potentially objectionable content, and requires resilience and participation in well-being support programs.
Job Requirements
Strong skills in Mandarin and understanding of the Hakka dialect.
Ability to analyze and review multimedia content including audio, video, and text.
Capability to follow and stay updated on client policies and guidelines.
Skills in investigating, resolving, and escalating content issues.
Resilience and coping skills to handle exposure to potentially objectionable content.
Willingness to participate in continuous training and well-being programs.
Good communication skills to engage in discussions about socially sensitive topics.
Advocacy for user community interests and participation in process improvement initiatives.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Mandarin Language Proficiency
Hakka Dialect Understanding
Content Analysis
Multimedia Review
Policy Compliance
Issue Investigation And Escalation
Resilience
Communication Skills
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