Digital Data Reviewer - Mandarin with Hakka Dialect Support (Trust & Safety) at Accenture Malaysia - Kuala Lumpur

The Digital Data Reviewer - Mandarin with Hakka Dialect Support is responsible for ensuring online safety and quality by reviewing multimedia content. This role operates within the Trust & Safety domain, requiring resilience and a commitment to user community interests.

In this role, you will analyze and review user profiles, audio, videos, and text-based content to maintain online safety by adhering to client guidelines. You will work in a supportive environment that emphasizes well-being and resilience in handling sensitive content.

Key Responsibilities:

• Analyze user profiles and multimedia content to ensure compliance with safety standards.
• Review audio, video, and text-based content for quality and adherence to client policies.
• Investigate and resolve content issues, escalating when necessary.
• Participate in continuous training and well-being programs.
• Engage in discussions about socially sensitive topics with good communication skills.
• Advocate for user community interests and contribute to process improvement initiatives.
• Maintain up-to-date knowledge of client guidelines and policies.