Digital Data Reviewer – Accenture Malaysia
Role Summary
The Digital Data Reviewer - Mandarin with Hakka Dialect Support is responsible for ensuring online safety and quality by reviewing multimedia content. This role operates within the Trust & Safety domain, requiring resilience and a commitment to user community interests.
Job Description
In this role, you will analyze and review user profiles, audio, videos, and text-based content to maintain online safety by adhering to client guidelines. You will work in a supportive environment that emphasizes well-being and resilience in handling sensitive content.
Key Responsibilities:
- Analyze user profiles and multimedia content to ensure compliance with safety standards.
- Review audio, video, and text-based content for quality and adherence to client policies.
- Investigate and resolve content issues, escalating when necessary.
- Participate in continuous training and well-being programs.
- Engage in discussions about socially sensitive topics with good communication skills.
- Advocate for user community interests and contribute to process improvement initiatives.
- Maintain up-to-date knowledge of client guidelines and policies.
Job Requirements
Strong proficiency in Mandarin and understanding of the Hakka dialect.
Ability to analyze multimedia content including audio, video, and text.
Resilience and coping skills for handling sensitive content.
Willingness to participate in training and well-being programs.
Good communication skills for discussing sensitive topics.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
—
Skills Required
6 skills
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Required Skills
Mandarin
Hakka Dialect
Content Analysis
Multimedia Review
Communication
Resilience
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