Digital Marketing Internship – Fuji Xerox Malaysia Sdn Bhd

This internship involves providing technical support for end-users, including troubleshooting hardware and software issues, installing and maintaining equipment, and assisting with IT-related tasks. The role requires good communication skills, teamwork, and a willingness to learn and adapt in a dynamic environment.

The role involves providing timely and effective technical support for end-users onsite, including troubleshooting hardware, software, and connectivity issues. Responsibilities include installing, configuring, and upgrading desktop computers, laptops, and other peripheral devices, deploying devices to new joiners, collecting returned devices from resigned staff, performing routine maintenance and system updates, assisting employees with software installations and support, maintaining accurate records of IT assets and service requests, educating users on best practices, collaborating with the ICT team to resolve complex issues, ensuring compliance with ISMS policies and data security protocols, and responding professionally to user requests with clear communication and guidance.