E – Agro Tech Asia Sdn Bhd

The E-commerce Customer Representative will respond to customer inquiries across various platforms, ensuring timely and accurate assistance while enhancing customer satisfaction through effective communication and problem-solving skills.

As an E-commerce Customer Representative, you will be the first point of contact for our customers, addressing their inquiries through various channels including chat, WhatsApp, email, and phone. Your role is crucial in ensuring customer satisfaction by providing timely and accurate responses. You will need to manage multiple inquiries efficiently while maintaining a friendly and professional demeanor. Additionally, you will assist customers in navigating our e-commerce platform, helping them with their orders and resolving any issues that may arise. Your ability to communicate effectively will enhance the overall customer experience.