E-commerce Customer Representative at Agro Tech Asia Sdn Bhd - Wp Kuala Lumpur
Role Summary
The E-commerce Customer Representative is responsible for being the first point of contact for customers. This role is essential in ensuring customer satisfaction through effective communication and support across various channels.
Job Description
As an E-commerce Customer Representative, you will engage with customers daily, addressing their inquiries through chat, WhatsApp, email, and phone. You will play a vital role in enhancing the customer experience by providing timely and accurate responses while assisting them with our e-commerce platform.
Key Responsibilities:
- Address customer inquiries through multiple communication channels.
- Assist customers in navigating the e-commerce platform.
- Provide timely and accurate responses to customer questions.
- Resolve issues related to customer orders efficiently.
- Manage multiple inquiries simultaneously while maintaining professionalism.
- Enhance customer satisfaction through effective communication.
- Collaborate with team members to improve service delivery.
Job Requirements
Minimum SPM / Diploma in any field.
Strong communication skills in English and Malay.
Customer service experience is an advantage.
Familiarity with e-commerce platforms.
Problem-solving skills.
Team player with a positive attitude.
Quick Info
Company
Agro Tech Asia Sdn Bhd
Location
Kuala Lumpur
Salary
MYR 2000 - 3300
Skills Required
6 skills
Click to submit your application
Required Skills
Communication
Customer Service
Problem Solving
Multitasking
E-Commerce Knowledge
Team Collaboration
E-commerce Customer Representative Salary at Agro Tech Asia Sdn Bhd
Agro Tech Asia Sdn Bhd lists this E-commerce Customer Representative role at RM2,000–RM3,300 per month.
How to Apply for This E-commerce Customer Representative Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Agro Tech Asia Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-26, so apply early.
E-commerce Customer Representative - Frequently Asked Questions
What is the salary for a E-commerce Customer Representative at Agro Tech Asia Sdn Bhd in Kuala Lumpur?
Agro Tech Asia Sdn Bhd lists this E-commerce Customer Representative role at RM2,000–RM3,300 per month.
Where is this E-commerce Customer Representative job located?
This E-commerce Customer Representative position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this E-commerce Customer Representative role?
Agro Tech Asia Sdn Bhd is looking for Minimum SPM / Diploma in any field.; Strong communication skills in English and Malay.; Customer service experience is an advantage..
How do I apply for this E-commerce Customer Representative job at Agro Tech Asia Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-26.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
Similar Roles
Browse every open vacancy for these job titles across Malaysia.
E-commerce Customer Representative jobs in Kuala Lumpur
Browse the wider market this role sits in — by sector, by state, and both together.
Guides for this career
Salary benchmarks, application advice and employment rights for this field.