Floor Manager at Asiamex Concepts Sdn Bhd - Wp Kuala Lumpur

The Floor Manager is responsible for ensuring the daily operations of the restaurant run smoothly, particularly in the absence of the Assistant Manager or Manager. This role involves effective communication and leadership to maintain high standards of customer service and food handling.

As a Floor Manager, you will oversee the daily activities within the restaurant, ensuring that all staff adhere to established standards and procedures. You will monitor staff performance and provide necessary training and support to enhance service quality.

Key Responsibilities:

• Ensure smooth daily operations of the restaurant.
• Communicate effectively with staff to uphold service standards.
• Monitor staff performance and provide feedback.
• Train and support staff to improve service quality.
• Create a positive customer experience through proactive management.
• Enforce food safety standards and procedures.
• Lead and motivate the team in a fast-paced environment.