Head of Operations – Sunway Berhad

The Head of Operations is responsible for overseeing the end-to-end operational performance of Jeffrey Cheah Circuit. This role is pivotal in ensuring operational excellence, premium customer experience, regulatory compliance, and sustainable profitability within a luxury automotive environment.

In this role, you will lead daily dealership operations, develop operational strategies, and manage budgets while driving aftersales revenue growth. You will work in a dynamic environment focused on maintaining luxury brand standards and delivering exceptional customer service.

Key Responsibilities:

• Oversee daily dealership operations to ensure efficiency and effectiveness.
• Develop and implement operational strategies to enhance performance.
• Manage budgets and financial performance of the dealership.
• Drive aftersales revenue growth through innovative initiatives.
• Ensure compliance with regulatory requirements and industry standards.
• Maintain luxury brand standards across all operations.
• Lead and mentor the operations team to achieve business objectives.