Head of Operations – Sunway Berhad
Role Summary
The Head of Operations is responsible for overseeing the end-to-end operational performance of Jeffrey Cheah Circuit. This role is pivotal in ensuring operational excellence, premium customer experience, regulatory compliance, and sustainable profitability within a luxury automotive environment.
Job Description
In this role, you will lead daily dealership operations, develop operational strategies, and manage budgets while driving aftersales revenue growth. You will work in a dynamic environment focused on maintaining luxury brand standards and delivering exceptional customer service.
Key Responsibilities:
- Oversee daily dealership operations to ensure efficiency and effectiveness.
- Develop and implement operational strategies to enhance performance.
- Manage budgets and financial performance of the dealership.
- Drive aftersales revenue growth through innovative initiatives.
- Ensure compliance with regulatory requirements and industry standards.
- Maintain luxury brand standards across all operations.
- Lead and mentor the operations team to achieve business objectives.
Job Requirements
Degree in Business, Engineering, Automotive Management, or related discipline.
Minimum 10–15 years’ experience in automotive dealership operations or luxury retail operations.
At least 5 years in a leadership role.
Strong understanding of dealership financials and workshop operations.
Proven experience managing operational budgets.
Strong leadership and stakeholder management skills.
High level of commercial acumen and customer-centric mindset.
Quick Info
Company
Sunway Berhad
Location
Johor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Leadership
Stakeholder Management
Financial Acumen
Operational Strategy
Customer Service
Budget Management
Regulatory Compliance
Team Development
Head of Operations - Frequently Asked Questions
What is the salary for a Head of Operations at Sunway Berhad in Johor?
Sunway Berhad has not disclosed the salary for this role. Head of Operations positions in Johor typically pay RM2,200–RM6,000 per month, based on the 14 comparable vacancies currently listed on SuperJobs.
Where is this Head of Operations job located?
This Head of Operations position is based in Johor, Malaysia. This role is fully on-site.
What qualifications do I need for this Head of Operations role?
Sunway Berhad is looking for Degree in Business, Engineering, Automotive Management, or related discipline.; Minimum 10–15 years’ experience in automotive dealership operations or luxury retail operations.; At least 5 years in a leadership role..
How do I apply for this Head of Operations job at Sunway Berhad?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-02.
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