Insurance Operations Analyst – Accenture Malaysia
Accenture Malaysia
Financial Services
Role Summary
The Insurance Operations Analyst is a senior-level position focused on providing expertise in insurance underwriting and claims processing. This role involves analyzing complex insurance issues, leading process improvements, and collaborating with various teams to support insurance operations effectively.
Job Description
The Insurance Operations Analyst is a senior-level role responsible for leveraging expertise in insurance underwriting and claims processing to provide specialized support and guidance to the team. This role involves analyzing complex insurance issues, leading process improvement initiatives, and collaborating with cross-functional teams to enhance productivity and accuracy in insurance operations.
Job Requirements
Strong knowledge of insurance underwriting and claims processing.
Ability to analyze complex insurance issues and provide effective resolutions.
Experience in leading process improvement initiatives and identifying operational inefficiencies.
Capability to develop and maintain standard operating procedures.
Good communication skills for effective collaboration with stakeholders including underwriters, claims adjusters, clients, and brokers.
Ability to mentor and provide training to junior staff and new team members.
Skill in managing escalated issues and ensuring customer satisfaction and compliance.
Experience in preparing reports, performance analytics, and presentations for senior management.
Attention to detail and accuracy in processing insurance policies and transactions.
Ability to work collaboratively with cross-functional teams across different regions.
Quick Info
Company
Accenture Malaysia
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Insurance Underwriting
Claims Processing
Process Improvement
Standard Operating Procedures (SOP) Development
Communication
Team Leadership
Reporting And Data Analysis
Customer Service Management
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