Internship Communication and Customer Experience – Verdant Solar
Role Summary
The Internship Communication and Customer Experience is responsible for enhancing customer interactions and supporting operational efficiency. This role empowers interns to contribute ideas and initiatives that promote green energy while gaining hands-on experience in a dynamic work environment.
Job Description
Interns at Verdant Solar are treated as integral team members, engaging in daily tasks that involve customer inquiries and project contributions. They will assist with solar application documentation, quality checks, and data analysis to improve customer experiences.
Key Responsibilities:
- Handle customer inquiries through various channels.
- Assist with solar application documentation and quality checks.
- Analyze customer data to identify trends and improve experiences.
- Provide feedback to enhance service quality.
- Research customer journey trends to inform operational strategies.
- Collaborate with team members on project initiatives.
- Support the promotion of green energy initiatives.
Job Requirements
Currently pursuing or recently completed a diploma or degree in Business, Communications, Marketing, or a related field.
Strong communication skills with excellent interpersonal abilities.
Organized and detail-oriented, capable of managing multiple tasks.
Previous experience in customer service or client-facing roles is a bonus.
Familiarity with handling customer inquiries via phone, email, or social media is a bonus.
Quick Info
Company
Verdant Solar
Location
Selangor
Salary
MYR 900 - 1000
Skills Required
7 skills
Click to submit your application
Required Skills
Communication
Customer Service
Data Analysis
Interpersonal Skills
Organizational Skills
Problem Solving
Research Skills
Application Tips
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