
The Internship - Customer Experience & Operations is responsible for enhancing customer satisfaction and supporting operational efficiency. This role involves engaging with customers and managing various operational tasks in a dynamic work environment.
As a Customer Experience & Operations Intern, you will assist customers, manage orders, and support day-to-day operational activities. The role involves handling customer inquiries through various channels, coordinating orders and deliveries, maintaining records, supporting administrative tasks, engaging in community activities, and providing feedback to enhance customer experience and processes.
Key Responsibilities:
Strong communication skills in English and Mandarin.
Warm, patient, and people-oriented personality.
Organized and responsible with task management abilities.
Tech-friendly and familiar with WhatsApp Web and Google Sheets.
Passion for women’s wellness, motherhood, health, or community work.
Company
Phoenix Signature Kitchen
Location
Kuala Lumpur
Salary
MYR 500 - 1500
Skills Required
7 skills
Click to submit your application
Customer Service
Communication
Order Management
Record Keeping
Administrative Support
Community Engagement
Feedback Analysis