ITSM Support Engineer – Accenture Malaysia
Role Summary
The ITSM Support Engineer is responsible for managing Business Integration and Automation Engineering projects. This role significantly impacts the efficiency of data management and integration processes within the organization.
Job Description
The ITSM Support Engineer engages in day-to-day operations involving Data Historian administration and development, ensuring smooth integration and automation of business processes. The work environment is dynamic, focusing on collaboration with various teams to enhance data management capabilities.
Key Responsibilities:
- Administer and develop Data Historian (AVEVA PI).
- Manage incidents, changes, and problems effectively.
- Act as a subject matter expert for problem, data, risk, and impact analysis related to Data Historian events.
- Implement interfaces between Data Historian and other data sources.
- Participate in business integration and automation engineering projects.
- Conduct reporting and big data analysis.
- Integrate machine and production line systems.
- Provide knowledge in Windows Server administration and firewall configuration.
Job Requirements
Bachelor's degree in Information Technology or related field.
Experience in Data Historian (AVEVA PI) administration.
Familiarity with incident, change, and problem management processes.
Strong analytical skills in data, risk, and impact analysis.
Knowledge of Windows Server administration and firewall configuration.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
—
Skills Required
8 skills
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Required Skills
Data Historian (AVEVA PI)
Incident Management
Change Management
Problem Management
Data Analysis
Windows Server Administration
Firewall Configuration
Automation Engineering
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