ITSM Support Engineer – Accenture Malaysia
Accenture Malaysia
Technology-Software
Role Summary
The ITSM Support Engineer is responsible for managing and developing Data Historian (AVEVA PI) systems and handling incident, change, and problem management tasks. The role involves supporting business integration and automation engineering projects, including data analysis, system interfaces, and production line integration.
Job Description
The ITSM Support Engineer role focuses on Business Integration and Automation Engineering projects, particularly involving Data Historian (AVEVA PI) administration and development. The position includes responsibilities such as incident, change, and problem management, acting as a subject matter expert for problem, data, risk, and impact analysis related to Data Historian events, and managing and implementing interfaces between the Data Historian and other data sources. The role also involves participation in various integration and automation projects including reporting, big data analysis, and machine and production line integration, alongside some Windows Server administration and firewall configuration knowledge.
Job Requirements
Ability to administer and develop Data Historian (AVEVA PI).
Experience with incident, change, and problem management.
Subject matter expertise in problem, data, risk, and impact analysis related to Data Historian events.
Experience managing and implementing interfaces to and from Data Historian and other data sources.
Ability to participate in business integration and automation engineering projects including reporting, interfaces, big data analysis, and production line integration.
Knowledge of Windows Server administration and firewall configuration.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Data Historian Administration
Incident Management
Change Management
Problem Management
Data Analysis
Business Integration
Automation Engineering
Windows Server Administration
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