Online Sales Support Specialist at Agro Tech Asia Sdn Bhd - Wp Kuala Lumpur
Role Summary
The Online Sales Support Specialist is responsible for being the first point of contact for customers. This role plays a crucial part in ensuring effective communication and high customer satisfaction through various channels.
Job Description
As an Online Sales Support Specialist, you will engage with customers daily, addressing their inquiries through chat, WhatsApp, email, and phone. You will work in a dynamic environment where timely and effective communication is essential to resolving issues and providing information about products and services.
Key Responsibilities:
- Respond to customer inquiries through multiple communication channels.
- Resolve customer issues promptly and effectively.
- Provide information about products and services to customers.
- Maintain a high level of customer satisfaction.
- Document customer interactions and feedback.
- Collaborate with team members to improve service delivery.
- Assist in identifying areas for process improvement.
Job Requirements
Minimum SPM or Diploma in any field
Excellent communication skills in English and Malay
Proficient in using chat, email, and phone communication tools
Strong problem-solving skills and attention to detail
Basic knowledge of sales processes and customer service principles
Ability to work independently and as part of a team
Quick Info
Company
Agro Tech Asia Sdn Bhd
Location
Kuala Lumpur
Salary
MYR 2000 - 3300
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem-Solving
Attention To Detail
Sales Knowledge
Team Collaboration
Online Sales Support Specialist Salary at Agro Tech Asia Sdn Bhd
Agro Tech Asia Sdn Bhd lists this Online Sales Support Specialist role at RM2,000–RM3,300 per month.
How to Apply for This Online Sales Support Specialist Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Agro Tech Asia Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-13, so apply early.
Online Sales Support Specialist - Frequently Asked Questions
What is the salary for a Online Sales Support Specialist at Agro Tech Asia Sdn Bhd in Kuala Lumpur?
Agro Tech Asia Sdn Bhd lists this Online Sales Support Specialist role at RM2,000–RM3,300 per month.
Where is this Online Sales Support Specialist job located?
This Online Sales Support Specialist position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Online Sales Support Specialist role?
Agro Tech Asia Sdn Bhd is looking for Minimum SPM or Diploma in any field; Excellent communication skills in English and Malay; Proficient in using chat, email, and phone communication tools.
How do I apply for this Online Sales Support Specialist job at Agro Tech Asia Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-13.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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