Oversee the end-to-end order lifecycle, ensuring accuracy and timely delivery through cross-functional collaboration and ERP system management. This role requires a detail-oriented professional capable of managing customer communication and inventory replenishment in a fast-paced environment.
The Order Management and Fulfillment Specialist manages the end-to-end order lifecycle, focusing on accurate processing and timely delivery. Key responsibilities include coordinating with logistics and warehouse teams, communicating status updates to customers, and monitoring inventory levels. You will resolve discrepancies, maintain detailed documentation, and identify process improvements to enhance efficiency while using ERP systems like SAP or Oracle to ensure operational excellence within a fast-paced corporate environment.
Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
Proven experience in order management, fulfillment coordination, or customer service.
Proficient in ERP tools such as SAP, Oracle, or other order management systems.
Fluent in Japanese and English to support regional communication and documentation.
Strong organizational and problem-solving skills with high attention to detail.
Ability to manage multiple tasks and meet deadlines in a fast-paced setting.
Knowledge of supply chain and logistics processes.
Company
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Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
9 skills
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Order Management
Fulfillment Coordination
SAP
Oracle
Supply Chain Management
Logistics
Inventory Management
Customer Service
Japanese Language Proficiency