The Reporting & Analytics Analyst - P&OP is responsible for providing application maintenance and production support for reporting solutions within the GIPS-SR domain. This role plays a crucial part in ensuring data accuracy and availability for business users while adhering to defined SLAs.
In this role, you will monitor QLIK dashboards, troubleshoot technical issues, and perform root cause analysis for incident resolution. You will also coordinate fixes, maintain operational documentation, and assist with minor report enhancements.
Key Responsibilities: - Monitor QLIK dashboards to ensure operational efficiency. - Troubleshoot technical issues related to reporting solutions. - Perform root cause analysis for incident resolution. - Coordinate fixes and enhancements with relevant teams. - Maintain operational documentation for reporting processes. - Assist in minor report enhancements to improve data accuracy. - Ensure adherence to defined SLAs for reporting solutions.
Less than 3 years of experience in reporting, analytics, or application support.
Hands-on experience with QLIK analytics tools is mandatory.
Proficiency in Microsoft Excel, PowerPoint, and Word.
Basic understanding of production support processes (incident and change management).
Strong analytical, troubleshooting, and communication skills.
Company
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Location
Kuala Lumpur
Salary
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Incentive / Bonus
Not Specified
Skills Required
7 skills
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QLIK Analytics
Microsoft Excel
Microsoft Powerpoint
Microsoft Word
Analytical Skills
Troubleshooting
Communication