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Sr Customer Service Representative – Black & Decker Asia Pacific (Malaysia) Sdn. Bhd.

Role Summary

The Senior Customer Service Representative in Order Management based in Highland Heights, OH, is responsible for managing customer service activities related to order processing. This role involves supporting customers with order issues and facilitating effective communication in order management tasks.

Job Description

The Senior Customer Service Representative for Order Management based in Highland Heights, OH, is responsible for managing customer service activities related to order processing. This role involves ensuring effective communication and support regarding order management tasks.

Job Requirements

Strong communication skills.

Ability to work effectively in a team environment.

Basic knowledge of customer service principles.

Ability to manage and prioritize orders efficiently.

Problem-solving skills related to customer inquiries.

Quick Info

Company

Black & Decker Asia Pacific (Malaysia) Sdn. Bhd.

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

8 skills

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Required Skills

1

Customer Service

2

Order Management

3

Communication

4

Teamwork

5

Problem Solving

6

Customer Service Principles

7

Prioritization

8

Order Processing

Application Tips

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