Supply Chain Specialist - Japanese Speaker at Accenture Malaysia - Selangor

The Supply Chain Specialist - Japanese Speaker is responsible for managing customer interactions to enhance satisfaction and service quality. This role involves analyzing and solving supply chain issues while collaborating with various teams to ensure efficient operations.

In this role, you will engage with customers daily, addressing their needs and providing insights on supply chain metrics. You will work in a dynamic environment, coordinating with peers and clients to ensure smooth operations.

Key Responsibilities:

• Manage customer interactions to enhance satisfaction and service quality.
• Analyze and solve lower complexity supply chain problems.
• Coordinate with peers and clients to address supply issues.
• Participate in meetings to provide insights on orders and customer metrics.
• Support reporting and demand planning activities.
• Oversee order scrubbing, returns, credits, and debits.
• Ensure compliance with regulatory requirements related to customer service.