Supply Chain Specialist – Accenture Malaysia
Accenture Malaysia
Logistics
Role Summary
The Supply Chain Specialist - Japanese Speaker role at Accenture involves managing customer interactions to improve satisfaction and service quality, analyzing and solving routine supply chain problems, and coordinating with various teams. The position requires communication in Japanese and English and includes supporting demand planning, order management, and regulatory compliance activities.
Job Description
The Supply Chain Specialist - Japanese Speaker at Accenture manages customer interactions to enhance satisfaction and service quality. This role involves analyzing and solving lower complexity problems, coordinating with peers and clients, and participating in various meetings to provide insights on orders, supply issues, and customer metrics. The specialist supports reporting, demand planning, allocation, launch and end-of-life management, order scrubbing, returns, credits and debits, revenue projections, and regulatory compliance activities related to customer service and supply chain operations.
Job Requirements
Effective communication skills in both Japanese and English.
Ability to analyze and solve routine supply chain problems.
Experience in managing customer interactions and customer service.
Capability to participate and contribute in cross-functional team meetings.
Basic understanding of demand planning and order management processes.
Familiarity with handling returns, credits, debits, and revenue projections.
Ability to manage data updates and maintain customer profiles.
Organizational skills to track orders, shipments, and certifications.
Ability to work with internal teams and partners to resolve supply chain issues.
Attention to detail to ensure compliance and accuracy in reporting and documentation.
Quick Info
Company
Accenture Malaysia
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Supply Chain Management
Demand Planning
Order Management
Customer Service
Bilingual Communication (Japanese And English)
Problem Solving
Data Management
Cross-Functional Team Collaboration
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